Customer Care Executive

4 days ago


Shastri Nagar Kanpur, India Supercloud Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation.



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