People Services Junior Specialist

2 weeks ago

Bengaluru, Karnataka, India IKEA Full time US$ 40,000 - US$ 80,000 per year

WHO YOU ARE

WHO YOU ARE


• you like variety, a sense of security, stability and you are open to other people,


• you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues,


• you have bachelor's degree with some previous experience in the HR systems (e.g., SAP, SuccessFactors, Timekeeping systems), (minimum 1 year)


• you have at least a C1 level of English, so you're comfortable communicating in both spoken and written form


• you are familiar with MS Office.


• caring for the planet and doing things with people in mind are important for you,


• you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge,


• like us, you enjoy self-development and discovering your passions and new talents,


• you may have an educational background in HR or economics (appreciated but not mandatory),

A DAY IN YOUR LIFE WITH US


• Uploading mass data into HR systems under guidance and following established processes,


• Helping to maintain Organizational Management (OM) structures and support with standard and ad hoc reporting needs,


• Being as a first point of contact for basic questions related to HR systems (e.g., SAP, SuccessFactors, Timekeeping systems), escalating more complex issues as needed,


• Helping identify and resolve minor system issues with support from more experienced colleagues and learning to collaborate with internal teams and external system vendors,


• Working closely with internal IKEA support teams and external partners like ADP and IT to ensure smooth system operations,


• 1 on 1 meeting with your Team Leader to discuss your progress, challenges or sometimes simply have an informal conversation,


• Weekly team meeting, e.g., discussing current topics, holiday plans, etc.,


• Self-learning e.g., e-learning on a training platform, LinkedIn Learning.


• FIKA - the coffee break (virtual or on the office patio),

* The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.

ABOUT THIS WORK AREA

In the People Operations Support Team, together with other Junior Specialists, Specialists and Senior Specialists, you will process and maintain on time all incidents, requests, documents, and reports related to the P&C systems used by IKEA. You will also be the support to all the IKEA co-workers and business partners working in the P&C area. This includes answering their questions related to P&C Systems or solving their problems reported through the ticket system. You will be supported in your daily work by Team Leader whom you can consult in demanding situations. You can also count on your Buddy who will help you get to know IKEA's culture and values and successfully get through the onboarding process.

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