Client Support Representative

1 week ago

Bengaluru, India Netchex Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

About Netchex

We're Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day.

Job Overview

We are seeking a dedicated Client Support Representative to join our team at Netchex with US hours. As a Client Support Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have.

Key Responsibilities:

  • Assisting clients with account inquiries and troubleshooting technical issues
  • Providing exceptional customer service through phone, email, and chat communications
  • Acting as a liaison between clients and internal teams to address and resolve complex issues
  • Documenting client interactions and maintaining accurate records

What We're Looking For:

  • Prior experience in customer service or a similar role in a b2b SaaS company is preferred
  • Strong communication skills and a client-focused approach
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in using CRM software and other relevant tools

Why Join Netchex?

  • Innovative Environment: Dynamic and cutting-edge HR and payroll technology.
  • Career Growth: Numerous opportunities for advancement and skill enhancement.
  • Collaborative Culture: Supportive team valuing creativity and teamwork.
  • Impactful Work: Directly improve business success and employee experiences.
  • Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency

  • Client Support Representative

    1 week ago

    Bengaluru, India Netchex Full time

    About Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we...

  • Client Service Representative

    7 days ago

    Bengaluru, Karnataka, India Netchex Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About NetchexWe're Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can...

  • Client Relations Representative

    1 week ago

    Bengaluru, India Tradejini Financial Services Full time

    Bangalore A Client Relations Representative, or CRR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CRR’s are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk....

  • Technical Support Representative

    3 weeks ago

    Bengaluru, India TalentBridge Full time

    Job Title: Technical Support Representative – Support (Fresher) Location: Bangalore (BCIT. Bangalore) Education: B.Sc (Computer Science/Information Technology) / BCA Graduates (2024/2025 Pass-outs with certificate candidates can apply) Required Experience: Fresher Job Description: We are looking for a Technical Support Representative to provide exceptional...

  • Technical Support Representative

    3 weeks ago

    Bengaluru, India TalentBridge Full time

    Job Title: Technical Support Representative – Support (Fresher) Location: Bangalore (BCIT. Bangalore) Education: B.Sc (Computer Science/Information Technology) / BCA Graduates (2024/2025 Pass-outs with certificate candidates can apply) Required Experience: Fresher Job Description: We are looking for a Technical Support Representative to provide exceptional...

  • Technical Support Representative

    4 weeks ago

    Bengaluru, India TalentBridge Full time

    Job Title: Technical Support Representative – Support (Fresher) Location: Bangalore (BCIT. Bangalore) Education: B.Sc (Computer Science/Information Technology) / BCA Graduates (2024/2025 Pass-outs with certificate candidates can apply) Required Experience: Fresher Job Description: We are looking for a Technical Support Representative to provide exceptional...

  • Customer Support Representative

    1 week ago

    Bengaluru, Karnataka, India asatkalpa Full time

    Job Summary: We are looking for an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients by addressing their concerns, answering their questions, While this position will primarily involve customer support related tasks, our...

  • Education Support Representative

    3 days ago

    Bengaluru, India MathWorks Full time

    As part of the India Education Sales Team, this Education Software Representative will support revenue growth by working with several sales representatives on specific territory strategies and activities. The high level of activity requires the individual to balance a range of responsibilities, including qualification and forecasting of new revenue and...

  • Client Services Representative

    2 days ago

    Bengaluru, India archVi Full time

    About Job:Department: Client Servicing.Experience: 2-5 Years.Employment Type: Full-Time.Join archVi – Where Innovation Meets Real Estate Excellence!About The Company:About archViarchVi is a PropTech innovator transforming how real estate is showcased and experienced.We create immersive “phygital” experiences through 3D visualization, drone-based 360°...

  • Business Development Representative – Client Acquisition

    3 weeks ago

    Bengaluru, India NYX Full time

    Business Development Representative – Client Acquisition About NYX: At NYX, we are committed to delivering cutting-edge solutions in AI driven Ad campaign management and content innovation for early stage startups, D2C brands, Ecommerce sellers and aggregators and creator-led businesses to drive impact We are looking for a proactive Business Development...