Program Management
7 days ago
We are seeking a highly motivated professional to join our Chief of Staff (COS) team at EXL, Noida. This role is ideal for an individual in program management and business analysis with a strong financial background. You will play a critical role in driving strategic initiatives, ensuring seamless execution across geographies, and delivering impactful results.
Key Responsibilities
- Create quarterly geography review packs with insightful financials, growth/pipeline execution delivery, key strategic focus areas, AI penetration, and other relevant metrics for leadership presentations.
- Drive strategic agenda topics for stakeholder discussions, prepare materials, and ensure effective closure of action items.
- Ensure seamless execution of large implementations across geographies through effective cadence and reporting rhythm.
- Enable stable operations and support higher growth trajectories for the geographies.
- Provide meaningful insights, proactive analysis, and alerts on geographic health to senior leadership for optimal business decision-making.
- Use OKR methodology to drive rigor and track progress on focus areas across geographies.
- Develop a service delivery excellence playbook at the enterprise level for efficient operations across regions.
- Serve as a trusted advisor to the COS, offering operational support for key decisions, special projects, and company-wide initiatives.
- Lead top-down budgeting, target setting, and implementation of cost-saving plans for geographies.
- Ensure accuracy and integrity of financial data gathered from multiple sources.
- Coordinate with various teams and stakeholders across the organization for smooth operations.
- Provide proactive analysis and alerts on business health and concern areas.
- Drive agenda setting, material preparation, and tracking/closure of action items for SGUs business review meetings.
- Support the creation of quarterly business review presentations.
- Oversee audits and compliance activities.
- Demonstrate willingness to work in a dynamic, high-energy environment managing shifting priorities.
- Understand and analyze the companys Profit & Loss (P&L) statements to support decision-making.
- Work closely with and coordinate among various stakeholders to ensure alignment and successful project delivery.
- Lead and support quarterly business reviews.
Qualifications & Experience
- MBA in Finance with strong foundational knowledge of finance and accounting principles.
- Strong understanding of company P&L.
- Excellent senior stakeholder management skills.
- Robust financial acumen and analytical capabilities.
- Proficiency in Excel and other analytical tools.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment with changing priorities.
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