International Voice

3 days ago

Bangalore Rural Bengaluru, India Cognizant Full time ₹ 60,000 - ₹ 80,000 per year

Greetings from Cognizant

Drive Type: Virtual

Role: International Voice Process

Position: SPE

Job Location : Bangalore

Shift : Night shift

Work Model: Work from office

Notice Period: Immediate

Apply here:

Roles and Responsibilities

  • Handle international customer calls, emails, and chats to resolve their queries and concerns.
  • Provide excellent communication skills to ensure a positive customer experience.
  • Utilize problem-solving skills to address complex issues efficiently.
  • Collaborate with team members to achieve sales targets and improve process efficiency.

Desired Candidate Profile

  • 2-3 years of experience in an International BPO environment (voice process).
  • Bachelor's degree in any specialization (BCA or B.Com preferred).
  • Strong analytical skills for effective issue resolution.
  • Excellent communication skills for handling international customers.

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