QA Lead Engineer

Job Description – QA Lead (Custom Software & Web Solutions)

Position: QA Lead

Experience: 4 – 6 years

Location: Kolkata – Sector V, Salt Lake

Employment Type: Full-time

Role Overview

We are hiring a QA Lead with 4–6 years of experience in managing custom software solutions, web applications, ERP, and CRM projects. The role requires strong expertise in requirement scoping, design wireframing, backend structure concepts, design planning, resource allocation, QA/manual testing, and project delivery planning.

The candidate should be able to lead a team, manage client expectations, and ensure successful end-to-end delivery of tailored web and software solutions.

Key Responsibilities

Requirement Scoping & Analysis

• Conduct requirement gathering sessions with clients and stakeholders.
• Translate business needs into SRS/BRD, acceptance criteria, and user stories.
• Define clear project scope, prioritize requirements, and manage change requests.

Design & Wireframing

• Prepare and review wireframes, workflows, and user journeys.
• Coordinate with UI/UX designers to finalize design concepts and layouts.
• Ensure designs align with usability, functionality, and project goals.

Project Planning & Resource Allocation

• Prepare project plans, sprint schedules, and milestone charts.
• Allocate resources across developers, testers, and designers effectively.
• Monitor progress, track risks, and ensure deadlines are met.

Technical & Delivery Oversight

• Contribute to backend/system structure planning (databases, APIs, integrations).
• Supervise development of custom software solutions and web applications.
• Manage project delivery planning, release schedules, and deployment readiness.

Quality Assurance & Testing

• Prepare test cases and QA documentation.
• Conduct and supervise manual testing (functional, regression, UAT).
• Validate deliverables against requirements before client handover.
• Coordinate with clients for UAT and final sign-offs.

Team & Client Management

• Lead and mentor cross-functional teams to achieve project goals.
• Act as primary client contact, providing updates and managing expectations.
• Conduct progress reviews, demos, and final delivery presentations.

Required Skills & Competencies

• 4–6 years of experience in managing custom software solutions, web applications, ERP, or CRM projects.
• Strong knowledge of requirement scoping, wireframing, backend concepts, and design planning.
• Proven experience in QA/manual testing (test case writing, execution, and defect tracking).
• Strong skills in resource allocation, task planning, and project delivery management.
• Hands-on experience with project tools (JIRA, Trello, Asana, ClickUp, MS Project).
• Ability to balance technical feasibility, timelines, and client requirements.
• Languages: Must be fluent in Hindi, Bengali, and English. Excellent English communication (written and verbal) is mandatory for client interaction and documentation.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 4–6 years of project management experience in custom software or web solution projects.
• Strong understanding of SDLC (Software Development Life Cycle), software testing (manual QA, test cases, UAT), and project planning methodologies.

What We Offer

• Opportunity to lead custom software and web solution projects end-to-end.
• A collaborative, growth-oriented work culture.
• Competitive salary with performance incentives.
• Exposure to enterprise-grade delivery practices and diverse client projects.
• Work from our Kolkata – Sector V, Salt Lake office.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Paid sick time

Application Question(s):

• What types of custom software or web solutions projects have you managed?
• Have you worked on ERP/CRM solutions tailored to client requirements? Please give one example.
• Have you led teams in delivering end-to-end software/web applications (from scoping to delivery)?

Work Location: In person