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Tele Caller Executive

2 weeks ago

Model Town Ludhiana Punjab, India RIGHTWAY VISA CONSULTANTS Full time ₹ 10,000 - ₹ 1,80,000 per year

We are looking for a TELECALLER/ONLINE COUNSELLOR :

Key Responsibilities:

· Make outbound calls to prospective clients and respond to incoming inquiries.

· Provide accurate information about visa options, study abroad programs, and other immigration services.

· Maintain records of calls and client responses in CRM systems or spreadsheets.

· Generate leads through follow-ups and maintain regular contact with potential clients.

· Schedule appointments for walk-ins or in-office consultations.

· Follow up with leads to ensure a high conversion rate.

· Handle basic client queries professionally and direct complex questions to senior staff.

· Achieve daily/weekly/monthly call and conversion targets.

Required Qualifications:

· Graduation preferred.

· 6 months to 2 years of telecalling, customer service, or sales experience (preferably in education or immigration industry).

· Good spoken and written communication skills in English, Hindi, and Punjabi.

· Basic knowledge of immigration or study visa processes (preferred but not mandatory).

· Comfortable using phones, basic computer systems, and CRM software.

· Positive attitude, and ability to work under targets.

Preferred Skills:

· Ability to build a good connection with clients over the phone.

· Time management and multitasking capabilities.

· Strong listening and problem-solving abilities.

Job Type: Full-time

Pay: ₹10, ₹18,000.00 per month

Work Location: In person