Services Engineer

Job Description Summary
Responsible for designing, building, delivering and maintaining software applications & services. Working in the areas of machine, cloud, platform and/or application. Responsible for software lifecycle including activities such as requirement analysis, documentation/procedures and implementation.

Job Description
Essential Responsibilities:

• As Services Software Specialist in our Digital Implementation Services team, you will be responsible for working on software fulfilment projects from our end customer.
• Responsibilities include understanding project's requirements, performing fit gap analysis, proposing software solution, and implementing same using software development methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques.
• As Services Specialist, you will demonstrate understanding of core data structures and algorithms and have the ability to implement them using language of choice in your projects.
• As a Services Specialist, you will be writing code using computer programming languages that meets standards and delivers desired performance & functionality using the technology selected for the project.
• This role includes active customer engagement where you will be taking part in workshops, meetings (face to face or tele-presence), site visits. As a services Specialist, you are expected to create 'customer delight' by showing preparedness in meetings, prompt communication, on time delivery, in budgeted resources.

Qualifications/Requirements
For roles outside USA:

• Engineering Degree/ B.Tech./ B.E.
• 2 - 5 years of experience

Candidate With Below Technical Skill-Set Will Be Preferred

• Good understanding of IT Infra, Networks and Cyber Security
• Hands-on experience on working on Network Switches, Routers, Firewalls
• System build-up and understanding of Infra design and scalability
• Network troubleshooting and providing RCA
• Good communication skills
• Open to travel across multiple customer sites in India

Business Acumen

• Has the ability to break down problems and estimate time for development tasks.
• Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team.
• Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.
• Learns organization vision statement and decision making framework.

Personal/Leadership Attributes

• Voices opinions and presents clear rationale. Uses data or factual evidence to influence.
• Able to understand how team and personal goals/objectives contribute to the organization vision.
• Completes assigned tasks on time and with high quality. Takes independent responsibility for assigned deliverables.
• Asks questions to clarify requirements when ambiguities are present.
• Identifies opportunities for innovation and offers new ideas. Takes the initiative to experiment with new software frameworks.
• Adapts to new environments and changing requirements. Pivots quickly as needed. When coached, responds to need & seeks info from other sources.
• Understands the technology landscape, remains up to date on current technology trends and new technology, brings new ideas to the team.
• Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.

**Additional Information*
*Relocation Assistance Provided:
Yes