QC & Support Associate

2 days ago

Pappanaickenpalayam Coimbatore Tamil Nadu, India Aperta Limited Full time ₹ 30,00,000 - ₹ 36,00,000 per year

We are hiring QC and Application Support Engineers

Interested Candidates please email your resume to

Work Location: Coimbatore, Tamil Nadu.

Requirements

Graduates from the stream of Computer Science and Information Technology.

Experience: 0 to 2 years

Candidates with knowledge in Manual testing and Application support are preferred.

Responsibilities

Soft Skill:* Good analytical and problem-solving skills.* Good verbal and written communication skills.

Technical Skill:* Database: SQL Server, Oracle Others: VMware, Hyper-V,* Web Server: IIS,* Windows Server Administration: Basic Networking skills

Responsibilities:

Manual Testing

· Design and execute test cases based on project requirements and user stories.

· Perform functional, regression, and integration testing to identify defects and inconsistencies.

· Document test results and defects and collaborate with development teams and project stakeholders to resolve issues.

· Ensure test environments are set up and maintained accurately.

Application Support

· Provide technical support to end-users through various channels (e.g., email, chat, calls etc)

. Troubleshoot software issues reported by users, diagnose problems, and escalate when necessary.

· Document user-reported issues and resolutions for future reference.

· Assist in the creation of user guides and documents to help users resolve common problems independently.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹300,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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