Technical Support Engineer

3 days ago


Mumbai, Maharashtra, India Finswiftventures Full time

Experience: 1–3 Years

Education: Bachelor's degree (any discipline)

Location: On-site

Job Summary:

We are looking for an Office IT Support Engineer to provide on-site Level 1 and Level 2 IT support. The role involves troubleshooting hardware, software, network, and user-related issues to ensure smooth day-to-day IT operations.

Key Responsibilities:


• Provide on-site L1/L2 support for Windows and macOS laptops and desktop systems


• Troubleshoot email, internet, and application-related issues


• Handle basic network support including LAN, cabling, switches, routers, and Wi-Fi


• Assist with server-related tasks and basic troubleshooting


• Install, configure, and maintain IT hardware and software


• Coordinate with vendors and escalate issues when required


• Maintain IT assets and documentation

Skills Required:


• Hands-on experience with Windows and macOS systems


• Basic knowledge of networking (TCP/IP, switches, routers, cabling)


• Understanding of email systems and common office IT tools


• Good troubleshooting and communication skills

Ability to work independently in an on-site support environment



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