Sales And Operations Intern

2 weeks ago

Gurgaon, Haryana, India TriEdge Solutions Full time ₹ 60,000 - ₹ 80,000 per year

Position : Sales And Operations Intern

Location : Gurgaon

  1. Client Consultation

    Assess Client Needs: Understand clients' preferences, budgets, and travel goals.

    Provide Information: Offer details on destinations, travel packages, and local customs.

  2. Travel Planning

    Itinerary Development: Create detailed itineraries that include flights, accommodations, transportation, and activities.

    Booking Services: Reserve flights, hotels, rental cars, and excursions.

  3. Sales and Marketing

    Promote Travel Packages: Develop and implement marketing strategies to attract clients.

    Upselling Services: Recommend additional services like travel insurance, tours, or upgrades.

  4. Customer Service

    Assist Clients: Provide support before, during, and after travel, including handling inquiries and resolving issues.

    Feedback Management: Gather client feedback to improve services.

  5. Administrative Tasks

    Documentation: Prepare and manage travel documents like tickets, visas, and insurance.

    Financial Transactions: Handle payments, refunds, and budgeting for travel packages.

  6. Knowledge Maintenance

    Stay Updated: Keep informed about travel trends, destinations, and regulations.

    Training and Development: Attend workshops and training sessions to enhance skills and knowledge.

  7. Collaboration

    Network with Suppliers: Build relationships with airlines, hotels, and tour operators to secure the best deals.

    Team Coordination: Work with other agents and departments to ensure a seamless travel experience for clients.

  8. Crisis Management

    Problem Resolution: Address unexpected issues such as cancellations or travel disruptions efficiently.

    Emergency Support: Provide assistance and guidance in emergencies during travel.

  9. Technology Utilization

    Use Travel Software: Employ booking systems and CRM tools to manage client information and bookings.

    Online Presence: Maintain the agency's website and social media platforms for client engagement.

  10. Regulatory Compliance

    Follow Legal Guidelines: Ensure all travel arrangements comply with local and international laws and regulations.

Insurance and Safety: Advise clients on necessary travel insurance and safety measures

Job Type: Internship

Contract length: 3 months

Pay: ₹6, ₹8,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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