Customer Cloud

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Customer Cloud & Data modernization architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives.

You'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution.

You define what Kyndryl can do to meet this solution.

You will be instrumental in driving technology solutions for our clients. You will collaborate closely with executives to foster business growth and transformation, utilizing your expertise in modernization for Cloud. Your responsibilities will include understanding client requirements, proposing solutions with clear benefits, defining Statements of Work (SOWs), developing client proposals, and contributing to Kyndryl's transformation Points of View (POVs). A strong understanding of cloud platforms such as Microsoft Azure, AWS, or Google Cloud, along with professional-level certifications, is essential.

In this key technical sales role within our team, you will demonstrate a consultative selling approach, technical and market eminence, and the ability to support the implementation of the solutions sold. Experience in diverse hybrid cloud computing technologies across public, private, and hybrid enterprise operating models is highly desirable, coupled with a proven track record of excelling in a customer-centric technical sales role

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Cloud Strategy & IT Transformation:
* 15+ years of experience, Collaborate with customers to evaluate their current IT landscape and develop a cloud strategy that aligns with business objectives.
* Ability to integrate our solutions on cloud transformation & modernization, platform engineering & operations, hybrid IT ops and observability * Extensive knowledge of Azure, AWS, Google Cloud and Private Cloud solutions to deliver strategic cloud solutions.
* Establish cloud governance models, Cloud Center of Excellence (CCoE), FinOps, and Platform Engineering.
* Recommend modernization approaches for applications, infrastructure, and IT operations.
* Assist customers in cloud adoption.
* Advise on hybrid and multi-cloud environments, ensuring seamless integration and security.
Business Growth & Executive Engagement:
* Partner with executives to define and drive business growth strategies through technology transformation.
* Identify new business opportunities and provide insights on market trends and cloud adoption.
* Deliver C-level presentations and executive briefings on cloud transformation strategies.
Sales, Solutioning & Proposal Development:
* Demonstrate a consultative selling approach.
* Achieve the organization's cloud sales targets.
* Develop client proposals that align with business and technology goals.
* Collaborate with internal stakeholders to create high-impact transformation points of view (POVs) that guide client decision-making.
* Draft Statements of Work (SOWs) and define project deliverables.
Support pre-sales and business development efforts by articulating the value of Kyndryl

• Excellent written and verbal communication skills
• Ability to interact confidently with stakeholders of all levels

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.