Cluster Manager

10 hours ago

Delhi NCR, India Bigbasket Full time ₹ 9,00,000 - ₹ 13,00,000 per year

*HIRING ALERT * AT BIGBASKET A TATA ENTERPRISE

bigbasket is hiring ,

Greetings Connections

Dear Candidates,

Bigbasket is hiring for Cluster Manager for Delhi/NCR.

Need Female candidates only.

Designation Cluster Manager

Job Description:

Purpose:

Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis.

  • Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L
  • Driving the Store Metrics in his cluster/Area – OTD – Complaints – Write off – On time picking etc.
  • Responsible for ensuring recruitment and managing attrition with the help of DM-HR
  • Manpower Planning
  • Initiatives to improve efficiency
  • Monitor and analyses the reports to achieve metrics
  • Rewards and Recognition
  • Coordination with Training team – for new hiring as well as existing team
  • Vendor management – Delivery Partners and Security, House keeping
  • Process Adherence
  • Competition Tracking
  • Work Environment and Safety Management

Required Competencies: (Knowledge, Skills, Personal Attributes)

Background

Experience at supervisory role

Work Experience

6-8 years with 1-2 years Experience at supervisory role

Skills

He/ She should possess the following competencies:

  • Speaking, writing, and listening skills.
  • Critical thinking, problem solving, and reasoning abilities.
  • Supervising skills.
  • Process know-how.
  • P&L

CTC – 9 to 13LPA(Including Variable)

6 days working.

Interested candidates can send me their resume on

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