Tally Sales and Support

2 days ago

Gurgaon, Haryana, India b-fdec-417b-8aeb-6421bd3ca3a6 Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Summary:

The Tally Sales & Support Executive is responsible for promoting and selling Tally software products, managing client relationships, and providing support services to end-users. This role involves both pre-sales and post-sales activities, including product demonstrations, troubleshooting, and user training.

Key Responsibilities:

  • Generate leads and convert them into sales for Tally software (TallyPrime, TSS, Add- ons).
  • Conduct product demos and presentations to prospective clients.
  • Understand customer requirements and recommend suitable Tally solutions.
  • Follow up with prospective clients and close sales.
  • Maintain a database of customer contacts and sales activities using CRM tools.
  • Meet monthly/quarterly sales targets.

Support Responsibilities:

  • Provide first-level support to clients for Tally software installation, activation, licensing, and error handling.
  • Resolve Tally-related technical issues via phone, email, remote desktop, or on-site.
  • Conduct training sessions for new users on Tally functionalities.
  • Handle data migration, backup/restore, GST setup, voucher configuration, and reports generation.
  • Escalate complex issues to the senior technical team or Tally Solutions if required.
  • Maintain service records and customer feedback.

Required Skills & Qualifications:

  • Bachelor's degree in Commerce, BCA, or related field.
  • Strong understanding of accounting concepts and GST.
  • Good knowledge of TallyPrime and earlier Tally ERP versions.
  • Proficiency in MS Office, remote support tools (AnyDesk, TeamViewer).
  • Strong communication and interpersonal skills.
  • Problem-solving and analytical skills.
  • Ability to multitask and handle pressure.
  • Certification in Tally or Tally Software Support.
  • 1–3 years of experience in Tally sales or technical support role.

Working Conditions:

  • 6-day working week.
  • May require client visits for onsite demos or support.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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