Sr Program Manager, Project Management

• Project Planning & Execution: Define project goals, scope, and deliverables; create detailed project plans; and monitor progress to ensure adherence to budget, schedule, and scope. Managing cross-functional teams and stakeholders.
• Technical Expertise: Possess a strong understanding of relevant technologies and architectures to support projects. This role may lead project in Infrastructure domain and experience as Infrastructure Program Manager would be added advantage. Though they may be assigned to and lead other organizational priorities outside of this as well.
• Stakeholder Management: Communicate project progress, risks, and updates to stakeholders.
• Resource Management: Allocate resources effectively and manage the team to ensure successful project execution.
• Risk Management: Identify, analyze, and mitigate project risks. Track and manage program milestones & provide input on resources to address critical bottlenecks. Own and drive end-to-end delivery of large-scale initiatives, identify and resolve dependencies, proactively identify and mitigate risks, escalate in a timely manner eliminating issues by managing systemic impediments.
• Collaboration & Communication: Collaborate with cross-functional teams, System/Solution Architects, program teams, product managers, and enterprise cloud teams to ensure successful project execution.
• Quality Assurance: Ensure project quality, compliance, and documentation.
• Leadership & Team Management: Motivate and inspire team members, delegate tasks effectively, and provide guidance and support. Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities.
• Problem Solving: Identify and resolve issues to ensure project milestones are met.
• Release planning: Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development.

• Bachelor's Degree; advanced degree desirable.
• Minimum of 16 years of progressive experience managing Programs in complex retail/consumer financial services organizations with multiple products in payment services, with minimum of 8 years as project/program manager in Agile/Waterfall methodologies.
• Certification SAFe, PMI-PMP, PMI-ACP will be a plus. Hands on with Jira and Confluence, and strong PowerPoint presentation skills.
• Experience of executing infrastructure projects on cloud platform, preferably AWS would be advantage.
• Exposure of running enterprise-wide infrastructure evergreening, upgrades programs; including sunsetting of and/or migrations to new enterprise technology platforms
• Experience in driving M&A including infrastructure amalgamation would be an added advantage.
• Leadership & Communication Skills: Ability to lead teams, communicate effectively with stakeholders, and manage conflicts.
• Analytical & Problem-Solving Skills: Ability to analyze data, identify trends, and solve problems effectively.
• Organizational & Planning Skills: Ability to organize and prioritize tasks, develop detailed plans, and manage multiple projects simultaneously.
• Collaboration & Interpersonal Skills: Ability to work effectively with cross-functional teams and stakeholders.
• Adaptability & Flexibility: Ability to adapt to changing project requirements and priorities.

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union