Front Office Executive

2 days ago

Hinjewadi Pune Maharashtra, India Pinewoods Golf Club Full time ₹ 1,50,000 - ₹ 1,80,000 per year

Front Desk Representative responsibilities include:

· Keeping the front desk tidy and presentable with all necessary material

· Greeting and welcoming desks as they approach the front desk

· Answering questions and addressing complaints

Job title: Front Desk Executive | Receptionist

Reports to: General Manager

Job purpose

We are looking for a pleasant Front Desk Executive | Golf Operation to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Duties and responsibilities

· Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

· Greet and welcome guest

· Answer questions and address complaints

· Answer all incoming calls and redirect them or keep messages

· Receive letters, packages etc.

· Respond to incoming emails / prepare outgoing mail etc…

· Check, sort and forward emails

· Monitor office supplies and place orders when necessary

· Keep updated records and files | Maintaining Guest / Member Data base

· Supervising Golf course

· Monitor office expenses and costs

· Pitching the Membership to prospects

· Take up other duties as assigned.

· Managing the Golf academy- Daily operations

· Handling Golf Pro-shop operation

Requirements and Skills

· Proven experience as front desk executive , agent or relevant position

· Familiarity with office machines (e.g. printer etc.)

· Knowledge of office management

· Proficient in English (oral and written) and Hindi

· Excellent knowledge of MS Office (especially Excel and Word)

· Strong communication and people skills

· Good organizational and multi-tasking abilities

· Problem-solving skills

· Customer service orientation

· Basic Knowledge about the sport will be a plus

· High School diploma; additional qualifications will be a plus

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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