Customer Service Executive

7 days ago

Gurgaon, Haryana, India BLS International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

  • 1 - Customer Assistance: Handle inquiries from clients about Passport/visa/OCI/Attestation applications, requirements, timelines, and related policies via phone, email, or in-person.
  • 2- Application Support: Assist customers in filling out Passport/visa/OCI/Attestation application forms, ensure all required documents are in place, and provide guidance on the application process.
  • 3-Document Verification: Review submitted documents for completeness and accuracy, ensuring that they meet the necessary criteria.
  • 4-Problem Resolution: Address and resolve any customer complaints or issues related to visa processing, delays, or technical difficulties.
  • 5-Processing Updates: Provide timely updates to customers regarding the status of their visa applications, including approval, rejection, or additional information required.
  • 6-Compliance and Regulations: Stay up-to-date with the latest Passport/visa/OCI/Attestation regulations and policies, ensuring that all advice provided aligns with current immigration laws.
  • 7-Database Management: Maintain accurate records of customer interactions, visa applications, and any follow-up actions needed.
  • 8-Customer Education: Educate clients on visa types, processing timeframes, and specific country entry requirements.
  • 9-Feedback Collection: Gather customer feedback to improve service delivery and identify areas for improvement.

Preferred candidate profile

  • Qualification required - any graduate with excellent communication skills
  • Experience required - 0 to 2 years

  • Customer Service Associate

    1 week ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

  • Customer Service Executive

    1 week ago

    Gurgaon, Haryana, India Orbitsys Technologies Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionOrbitsys Technologies Pvt Ltd, a prominent DMS-CRM company headquartered in India, with a subsidiary office in Canada, specializes in crafting tailored Dealer Management Systems for automotive businesses. Established in 1995, Orbitsys offers comprehensive services including the development, hosting, and support of software systems designed...

  • Customer Service Executive

    1 week ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Service Executive - Voice/Email ProcessCompany: IGT SolutionsLocation: GurgaonAbout IGT Solutions: IGT Solutions is a global leader in providing integrated BPM, Technology and Digital Services and Solutions to the Travel, Hospitality and Retail industries. We are committed to fostering a challenging, dynamic, and rewarding work environment for our...

  • Customer Service Executive

    2 weeks ago

    Gurgaon, Haryana, India IGT Solutions Full time ₹ 2,40,000 - ₹ 2,88,000 per year

    Customer Service Executive - Email Process at IGT Solutions (Gurgaon)Company: IGT Solutions (A Next-Gen Customer Experience Company)Location: Gurgaon, IndiaEmployment Type: Full-timeAbout IGT Solutions:IGT Solutions is a global leader in providing integrated BPM (Business Process Management), Technology, and Digital Services & Solutions. We partner with the...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 3,60,000 - ₹ 4,32,000 per year

    Customer Support ExecutiveRequirements:Any Fresher graduate can applyExcellent communication Skill & Team playerGood thought process & Analytical skillOnly Immediate joiner5 days working, WFOrotational shifts & offsCTC- 30k CTCLoc: Gurgaon

  • Customer Service Executive

    1 week ago

    Gurgaon, Haryana, India 1point1 Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description Description We are seeking a motivated and customer-oriented Customer Service Executive to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries and resolving issues efficiently. ResponsibilitiesHandle customer inquiries and provide accurate information...

  • Customer Service Executive

    7 days ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title : Customer Service ExecutiveLocation: Gurugram onlyExperience: 0-3 yearsEducation: Graduate/UndergraduateJob Summary:We are looking for Sales Executives to drive customer acquisition and revenue growth by selling insurance products. The role involves identifying sales opportunities, engaging with customers, and closing deals effectively.Key...

  • Customer Service Executive

    1 week ago

    Gurgaon, Haryana, India CBRE Global Workplace Solutions (GWS) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are hiring Customer Service Executives to handle inbound call support.Requirements:• Excellent communication skills (English – verbal & written)• Strong customer service orientation• Proficiency in MS Excel• Ability to manage inbound queries with professionalism and accuracyLocation: GurgaonShift: RotationalExperience: Fresher/ExperiencedIf...

  • Customer Support Executive

    1 day ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Bachelor's degree in any fieldExcellent written and verbal communication skillsApplicant should be comfortable with night shifts and WFO Required Candidate profileExcellent communication skills (verbal & written)Excellent customer service skillsAbility to work independently and as part of a team

  • Customer Service Executive

    1 week ago

    Gurgaon, Haryana, India The Millennium School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Title: Customer Service Executive (Pre-Sales)Responsibilities:Engage with potential B2B customers to understand and address their inquiries.Provide comprehensive information about products or services, addressing customer concerns.Collaborate closely with the sales team to qualify leads and seamlessly transfer them to the...