Certinia-Salesforce Administrator

2 weeks ago

Bengaluru, Karnataka, India Brave Bison Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Certinia-Salesforce System Administrator

We are looking for a proactive individual that can help us continually improve and enhance our Certinia platform, gathering requirements and feedback and designing best practice solutions.

Role & Responsibilities

  • On-going consultancy with Operations department to translate business requirements and desired outcomes into system requirements and a plan of execution.
  • Execution of the plan as per an agreed timeline.
  • Monitor system performance and troubleshoot issues as they arise.
  • Ensure data integrity and security within the platform.
  • Documentation of system, maintenance and security protocols and customisations.
  • Stay updated on Certinia and Salesforce releases and new features to leverage for business improvements.
  • Setting up new users on Certinia ensuring they have the correct permissions and access.
  • Responding to Salesforce / Certinia-related issues.

Qualifications

  • Proven work experience as a Salesforce Administrator.
  • Salesforce certified administrator or Salesforce advanced administrator certification.
  • Strong understand of managing 3rd party packages in Salesforce
  • A bachelor's degree in computer science is desirable.

Knowledge, Skills and Abilities

  • A proactive attitude to platform enhancements.
  • 5+ years of relevant experience
  • A desire to implement best practice solutions.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.
  • Active in Certinia and Salesforce communities.

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