Field Collection Manager

19 hours ago

Delhi NCR, India Navi Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses
  • Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets
  • Overview of day-to-day agent activities including regular performance monitoring, in-person

visits for high-value accounts, and regular & timely follow-ups with customers

  • Guide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)
  • Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the same
  • Ensure agents regularly attend all meetings, AHMs, and training sessions as required
  • Highlight accounts requiring legal action and following process on the same
  • Ensure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basis
  • Run daily team stand-up/ huddle, ensure attendance and App adoption by the agent
  • Ensure that you and the team are up to date on all relevant circulars and all products/services offered.

Preferred candidate profile

  • Strong communication and influencing skills.
  • Should have a geographical understanding of specified area.
  • 2 - 5 years of people management experience in sales, operations, customer experience or collections role.
  • Should have a working knowledge of MS Excel and Google Sheets
  • Should have high professional ethics and integrity
  • Qualification: Any Graduate

  • Field and Collection Executive

    1 week ago

    Delhi, NCR, India Jhatpatloans Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage field collections through debt recovery strategies* Maintain customer relationships during loan recoveries* Collaborate with team on successful loan collection outcomes

  • Area collection Manager/Branch Manager-Field collection

    2 weeks ago

    Delhi, Ghaziabad, NCR, Noida, India Selectica International Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring collection manager who is managing the team for field Collections team for Banking field collectionBucket CollectionsWork from Office-Noida Required Candidate profileWork from Office-Noidacall,whatsapp cv Amit /Neha Perks and benefitsSalary no constraint for suitable candidate

  • Field Collection Manager

    17 hours ago

    Delhi, Delhi, India Navi Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    ● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...

  • Collection Field Supervisors

    6 days ago

    Delhi, Delhi, India Hi-Tek Syndicate Full time

    **Designation: Collection Manager / Collection Supervisor / Team Leader** Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN Bihar locations, through a team of Field Executives and Field Supervisors Motivation and maintaining mínimal attrition for team FOS & Telecaller aligned to respective zone to...

  • Collections Manager

    2 weeks ago

    Delhi, Lucknow, Mumbai, NCR, India Mobikwik Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesSetting up and managing field collection agencies for a specific zoneResponsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone.Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment...

  • Regional Collection Manager

    6 days ago

    Delhi, Mumbai, NCR, India Skillventory Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position: Regional Collection managerProduct : Personal LoansJob Summary:The Regional Collection Manager will be responsible for overseeing and managing the collections function across assigned regions. The role involves driving collection strategies, leading a team, ensuring recovery targets are met, maintaining portfolio health, and adhering to compliance...

  • Area collection Manager/Team LeaderField collection/Banking collection

    6 days ago

    Delhi, Ghaziabad, NCR, Noida, India Selectica International Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hiring Area collection manager who is managing the team for field Collections team for Banking field collectionBucket Collections Required Candidate profileWork from Office-Noidacall,whatsapp cv Amit /Neha Perks and benefitsSalary no constraint for suitable candidate

  • Collection Field Supervisors

    6 days ago

    Delhi, Delhi, India Hi-Tek Syndicate Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Designation: Collection Supervisor / Team LeaderJob DescriptionResponsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Tele CallersMotivation and maintaining minimal attrition for team FOS & Tele caller aligned to respective zone to drive consistency...

  • Field Collection Executive

    6 days ago

    Delhi, Delhi, India Indifi Technologies Pvt. Ltd Full time

    **Job description** **Field Executive - Collections** **Industry**: A Fin-tech venture funded by the largest global investors. Led by star leadership **Purpose of the role**: - The collections executives are responsible for leading our collections efforts from customers and will be responsible to ensure the portfolio quality within benchmarks. - Manage...

  • Collections Manager

    1 week ago

    Delhi, NCR, India Phocket Infotech Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Experienced Collection Manager with expertise in digital lending recovery across fintech & NBFCs. Skilled in leading teams, reducing delinquencies, ensuring SLA compliance, and using tools to manage high-volume loans effectively.