Front Office Manager

2 weeks ago

Greater Bengaluru Area, India Marriott International Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company Description

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The company does not discriminate on the basis of disability, veteran status, or any other basis protected under applicable laws. We encourage job seekers to be cautious of email and recruiting scams and note that we do not accept applications via email or fax.

Role Description

This is a full-time on-site role for a Front Office Manager located in the Greater Bengaluru Area. The Front Office Manager will be responsible for overseeing daily front desk operations, ensuring guest satisfaction, handling guest inquiries and complaints, managing staff schedules, and training new front desk employees. This role also includes maintaining inventory of supplies, coordinating with other departments to ensure smooth operations, and implementing Marriott International standards and procedures.

Qualifications

  • Customer Service and Guest Satisfaction skills
  • Staff Management and Training skills
  • Operational Coordination and Inventory Management skills
  • Excellent Communication and Problem-Solving skills
  • Ability to work independently and manage a team
  • Prior experience in hospitality or related field is a plus
  • Bachelor's degree in Hospitality Management, Business Administration, or related field

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