is Hiring For UK Insurance blended process

2 days ago

Delhi Gurugram NCR New Delhi, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

UK Insurance Blended Process for Gurgaon

Job Description:

Experience:

0 to 60 months years of experience in back-end processing (preferable Pension, Retirements, Superannuation, Life Insurance, asset management or larger BFSI).

Responsibilities:

Provides an administrative support service within specified guidelines. Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary. Gains the trust of the customer through the provision of accurate and timely information and support services. Records all information accurately on appropriate systems. Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager. Make outbound calls to client/ stakeholders with the defined call tree Maintain the defined Voice Quality and standards.

Trainable Skills: Neutral Voice and Accent and call management UK Saving and Retirement Industry Skills Process Knowledge

  • Working Conditions UK shifts (5 days working)
  • Window-12.00PM to 12.00AM (9.5hrs of shift)
  • Sat & Sun fixed off
  • Drop will be provided
  • Passport or Voter ID- Any one document is a must
  • Graduation all semester original marksheet provided by university is mandatory.

Education Skills - Graduate or master's degree (Tech/Non-Technical background) *Technical profile (e.g. BE/B.Tech) considered with 6 months of International Voice experience.

Work Location - Wipro Building, Lower Ground to 5th and 12th Floor, Tower II, Candor Tech space, IT/ITES, SEZ, Sector 48, Tikri, Gurgaon, Haryana

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