Friedman Frontier ERP Specialist

10 hours ago

Pune, Maharashtra, India 3e9bbae4-a844-4c9e-b6f6-5d62e542ca64 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

San Francisco Bay Area

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Calfus is seeking a Friedman Frontier ERP Specialist to join our ERP team. This role is responsible for supporting, enhancing, and maintaining the Friedman Frontier ERP system including Data Broker and Varsity Shipping while also providing development and support for custom applications on the IBMi (AS400) platform. The ideal candidate will combine deep technical knowledge of ERP systems with programming expertise in RPG and related languages to support both current and legacy business applications.

Location: Pleasanton, CA or Redmond, WA

What You'll Do at Calfus:

  • Provide primary support for Friedman Frontier ERP, including configuration, troubleshooting, process optimization, and integration with related systems (Data Broker, Varsity Shipping, label printing, EDI).
  • Develop, maintain, and enhance custom applications and modifications on the IBMi platform using RPG, COBOL, SQL/DB2, and related technologies.
  • Analyze and resolve ERP and legacy system issues through code review, debugging, and root-cause analysis; apply fixes and improvements as needed.
  • Partner with business stakeholders to understand requirements, design solutions, and implement process improvements across manufacturing, warehouse management, quality, and inventory functions.
  • Participate in and support ERP upgrades, patches, and system enhancements, including testing, documentation, and change management.
  • Design, implement, and support integrations between Friedman Frontier and third-party applications
  • Administer ERP security groups, user access, and permissions, ensuring compliance with company policies and audit requirements.
  • Provide user training, documentation, and ongoing application support, including help desk ticket resolution.
  • Collaborate with IT colleagues and cross-functional teams to deliver ERP-related projects within defined budget, scope, and timelines.
  • Maintain departmental documentation, SOPs, and work instructions related to ERP and IBMi systems.
  • Assist in the support and maintenance of other ERP systems used within the business, such as Sage and Global Shop, providing troubleshooting and user support as needed.
  • Deliver exceptional customer service to internal and external clients by proactively communicating status, resolving issues, and ensuring minimal business disruption.

On your first day, we'll expect you to have:

To ensure your success from day one in this role, Calfus requires the following qualifications at a minimum:

  • Bachelor's degree in information technology or related discipline, or equivalent experience.
  • 5+ years hands-on experience with Friedman Frontier ERP (required), including core manufacturing modules (inventory, warehouse management, quality, production) and planning tools (APS/MRP). Experience with other ERP systems such as Sage and Global Shop a plus.
  • Proficiency in IBMi (AS400) programming and support, including RPG, COBOL, SQL/DB2, and file structure management.
  • Familiarity with object-oriented development environments; Java experience preferred.
  • Experience with ERP integration points such as Varsity Shipping, label printing, EDI, APIs, and custom data flows.
  • Strong understanding of ERP security group setup and administration.
  • Demonstrated ability to support the full ERP lifecycle: discovery, requirements, build, testing, training, and support.

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