Deputy Manager- Global Trade Services

6 days ago

Bengaluru, Karnataka, India Baroda Global Shared Service Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

1. Transaction Processing & Quality Control

  • Ensuring timely and accurate processing of trade transactions including:

i. Letter of Credit Issuance, Amendment, Settlement

ii. Bills for Collections- Inward and Outward

iii. Remittances Inward and Outward

iv. Bank Guarantees : Inland & Foreign – Issuance, Amendment, Closure

  • Perform quality checks and validations to ensure compliance with SOPs and regulatory guidelines.
  • Escalate discrepancies or compliance concerns proactively to higher authorities.

2. People Management

  • Lead, mentor and coach a small team of 50+ trade operations executives.
  • Monitor team performance and ensure adherence to SLAs, TATs & Accuracy.
  • Conduct regular training and development sessions for team members.
  • Capacity Management and resource planning.

3. Stakeholder Management

  • Coordinate with internal teams for seamless day to day business functions.
  • Provide prompt and accurate MIS reports or Dashboards to client.

4. Risk & Compliance

  • Assist in internal and external audits.
  • Timely closure of Audit observations related to business unit.

Preferred candidate profile

  • Strong knowledge of Trade Finance products and processes.
  • Familiarity with RBI guidelines and others like FEMA, UCP 600 etc.
  • Strong people management and leadership skills.
  • Excellent communication and interpersonal skills
  • Excel knowledge is must

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