Mac Support Engineer

Worked in global service desk role Worked in a corporate environment supporting end users [1000+ ] globallyShould be willing to work in shifts ( rotational / Night shifts).Notice Period: Should be ready to join immediately Himabindu Required Candidate profileHands-on experience in Mac and Windows (80% Mac and 20% windows) & OS, application support [office...

Level-L2+L3Ticket Management:Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM PortalCategorize and prioritize tickets appropriatelyAssign tickets to correct assignment groups and perform First Time Resolution (FTR)Timely follow-ups on pending tickets in the ITSM tool bucketUpdate tickets with resolution remarks and proper...

Key skills:Mac/JAMF Expert, with Bash Scripting, application knowledge and JAMF administration.Exp Req: 4 to 6 years of experience.Job Locations : New Delhi, Chennai, Hyderabad, Kolkata, Mumbai & bangaloreDetailed Roles and responsibilities:JAMF Administration: Manage and administer JAMF Pro infrastructure, including servers, policies, configurations, and...

Key skills: Mac/JAMF Expert, with Bash Scripting, application knowledge and JAMF administration.Exp Req: 4 to 6 years of experience.Job Locations : New Delhi, Chennai, Hyderabad, Kolkata, Mumbai & bangaloreDetailed Roles and responsibilities:JAMF Administration: Manage and administer JAMF Pro infrastructure, including servers, policies, configurations, and...

Mandatory SkillsWindows OS, serverExperience6 to 8 YearsLocationBengaluruJob DescriptionMinimum experience of 6 years in engineering & operations of security & compliance of Windows Server OS and Mac OS environmentHands-on experience in analysing, testing and implementing security-related configurations such as OS security policies in Windows servers and Mac...

Level 2 Engineer - IT SupportBangalore (WFO- 5 days office, CV Raman Nagar)Interview: F2F is mandatory in CV Raman Nagar Informatica officeNote: We are not looking service desk candidates here, we are looking for those who are well versed with Mac Support.Role Overview: The Level 2 Engineer will handle escalated technical issues and provide in-depth support...

We are seeking an Enterprise Support Engineer to assist in the leadership of our support services at one of the most critical connection points with our internal customers. Our goal as an organization is to deliver technical/non-technical support with customer service, satisfaction and timeliness. This position is part of the Enterprise Support Solutions and...

NTT Data -Hiring for MAC support - Bangalore LocationRequirements:Helpdesk Sr. Associate at Grade-5 position in Service DeskMust be a Graduate. B. Tech/B.E or any other technical degree preferredGood communication skills with minimum 1 year of international calling experienceGood comprehension & writing skills.Must possess excellent customer handling...

Technical Support Engineer -SD Job Description Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical Support Engineer Years of experience needed years. Technical Skills: Hands-on experience with Windows /Mac OS environments Excellent problem-solving and communication skills Hands-on experience with Windows /Mac OS...

Job DescriptionRole:L2 Technical Support EngineerWho are we looking for?Level 2 Technical Support EngineerYears of experience needed -0 - 2years.Technical SkillsHands-on experience with Windows /Mac OS environmentsExcellent problem-solving and communication skillsHands-on experience with Windows /Mac OS environmentsGood understanding of computer systems,...