Content Moderator

3 days ago


Mumbai, Maharashtra, India Top MNC Company Full time ₹ 1,90,000 - ₹ 5,70,000 per year

Company: Top MNC Company

Role: Content Moderator

Management Level: CL13 (Entry Level)

Education: Any Graduate (preferably Non-Technical)

Salary Range: 2.29 LPA

Work Shift: 24/7 Rotational

Location: Mumbai

Cab Facility: Provided by the company

Roles & Responsibilities

  • Analyze and review user profiles, audio, video, and text-based content to ensure compliance with platform and client guidelines.

    • Investigate, escalate, and/or resolve issues reported by users or flagged by automated systems.

    • Review, classify, and remove inappropriate or non-compliant content using designated tools and workflows.

    • Stay updated on changing client policies, community standards, and content moderation guidelines.

    • Collaborate with the Trust & Safety team to resolve complex content-related cases.

    • Serve as an advocate for the user community by maintaining a safe and respectful online environment.

    • Contribute to process improvement initiatives to enhance quality and efficiency.

    • Participate in continuous learning, training sessions, and team discussions to improve performance.

    • Engage professionally in discussions involving socially sensitive topics to support community safety.

Preferred Candidate Profile

  • Strong emotional resilience, stress-management, and coping skills.

    • Excellent comprehension and communication skills in English.

    • Strong attention to detail and analytical ability.

    • Passion for internet platforms, social media, and online culture.

    • Ability to work independently as well as collaboratively in a team.

    • Flexibility to work in rotational shifts and non-standard hours.

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