Telecaller cum Admin

2 days ago

Perintalmanna Kerala, India MICTCO IT Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per year
  • Make outbound calls to prospective clients to promote company services
  • Handle inbound calls and provide information or support as required.
  • Follow up on leads generated through marketing campaigns, social media, or referrals.
  • Maintain records of customer interactions, feedback, and follow-up details.
  • Achieve daily/weekly/monthly calling targets and report progress to management.
  • Manage front desk operations — greet visitors, handle courier and correspondence.
  • Assist in maintaining employee attendance records and office supplies.

Required Skills & Qualifications:

  • Bachelor's degree or equivalent qualification.
  • 1–3 years of experience in telecalling, customer service, or administrative roles (preferred).
  • Excellent verbal and written communication skills
  • Proficient in MS Office (Word, Excel, Outlook) and basic data entry.
  • Ability to handle calls professionally and maintain customer relation

Key Attributes:

  • Polite, confident, and result-oriented.
  • Positive attitude and willingness to learn.
  • Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time

Work Location: In person

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