Service Advisor/ Service Executive

2 days ago

Thiruvananthapuram, Kerala, India Autobahn Trucking Corporation Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 2,64,000 per year

Job Summary

Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to service department. Displays exemplary customer service skills and a sales-minded attitude.

Responsibilities and Duties

· Extending courteous reception to customers

· Establish the complaints in the vehicle after a road test

· Provide reasonable time and cost estimate for repairs

· Job allocation to supervisors and monitoring of workflow

· Regular update to customers on the status of the job

· Explain the final repair jobs carried out with details of parts repaired or replaced during the activity

· Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out

· Ensure vehicle is delivered to the satisfaction of the customer

· Collect post service feedback and carry out any corrective measures if Required

· Advance service booking based on existing workshop load and available Resources

· Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle

· Inform the customer on the 'value-added services' available through the workshop

Key Skills

interpersonal, and communication skills. Strong organizational, decision making, and problem-solving skills. The ability to communicate with mechanics, customers, and management.

Required Experience and Qualifications

Minimum 2+ year Experience in the Automobile industry is required.

Job Type: Full-time

Pay: ₹12, ₹22,000.00 per month

Work Location: In person

  • Automotive Service Advisor

    4 days ago

    Thiruvananthapuram, Kerala, India Candour Auto Tech Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 22,00,000 per year

    Company DescriptionCandour Auto Tech Pvt. Ltd. renowned for its exceptional expertise in Automotive Aftermarket Service, Advanced Automotive Diagnostics and Solution delivery to European Automobiles.Role DescriptionThis is a full-time Automotive Service Advisor role located in Trivandrum, requiring on-site presence. The Automotive Service Advisor will be...

  • automobile service

    1 week ago

    Thiruvananthapuram, Kerala, India ECOGREEN Kerala Full time ₹ 87,000 - ₹ 1,20,000 per year

    A Reputed Automobile Service Centre requiresBody Shop InchargeTechnicianService AdvisorCustomer Relation ExecutiveJob Type: Full-timePay: ₹15, ₹30,000.00 per monthAbility to commute/relocate:Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)Work Location: In person

  • Service In-charge

    2 weeks ago

    Thiruvananthapuram, Kerala, India VOC Automotive Inida Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,10,000 per year

    Job Title: Service InchargeJob Summary:VOC Automotive India is looking for an experienced and motivated Service Incharge to lead our service operations. The ideal candidate should have a background in the two-wheeler automotive industry, with experience as a Service Advisor, Incharge, or Service Manager.Key Responsibilities:Oversee daily operations of the...

  • Customer Relation Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Richfield Financial Service Private Limited Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    Job description· Looking For Customer Service ExecutiveLocation - Trivandrum, Chalai· Leadership and Organizational skills· Business growth and salesJob Types: Full-time, PermanentPay: ₹10, ₹20,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person

  • Service Technician and Marketing Executives

    2 weeks ago

    Thiruvananthapuram, Kerala, India CHOICE SCALES AND METERS Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    A reputed and established group in Trivandrum, requires Service Technicians (ITI -Electronics) for the Service Department and Marketing Executive for the Sales Department.Training will be provided for Fresh Candidates. Attractive salary and benefits.Please call between 10am to 4pm .Job Types: Full-time, Permanent, FresherPay: ₹15, ₹25,000.00 per...

  • Service Manager

    2 days ago

    Thiruvananthapuram, Kerala, India Godrej & Boyce (G&B) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Result Areas1) Service delivery and Customer satisfaction.2) Authorised Service Provider (ASP) and Wholesale Dealer (WD) Management3) Revenue Generation and working capital management.4) IT Systems Usage and Training5) Warehouse activities, viz. categorisation, spares stock control and compliance.Job DescriptionThe incumbent would be responsible for the...

  • Executive-HR Services

    2 weeks ago

    Thiruvananthapuram, Kerala, India Allianz Technology Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    As a key member of the Global HRS L&D team, the Training Administrator's primary mission is to ensure top-tier execution of training administration. This includes handling administrative tasks, evaluating effectiveness, maintaining databases managed by the offshore team for LMS, Munich.**Role : Executive - HR Services (Learning administrator)Shift : 12:30pm...

  • IT Service Analyst

    1 week ago

    Thiruvananthapuram, Kerala, India UST Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    2 - 3 Years1 OpeningTrivandrumRole descriptionPossess strong interpersonal and communication skills (verbal, written, and email etiquette) to effectively collaborate with cross-functional teams and engage with customers. Demonstrated analytical ability to assess and understand complex customer issues within a broader context. Proficient in adhering to SOPs...

  • Body Shop Advisor, Kairali Ford, Trivandrum

    1 week ago

    Thiruvananthapuram, Kerala, India INDEL AUTOMOTIVE LTD Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Urgently required Body Shop Advisor for Kairali Ford KollamKey Responsibilities Includes,Customer HandlingAchieving the Monthly Labour TargetPSF/HMIL Complaints Same Day DeliveryAttractive Salary Package & Incentive StructureReq - Minimum 3 years of Experience as Service Advisor in Automobile Industry''Work RemotelyNoJob Type: PermanentPay: ₹18,...

  • Insurance Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Derik Tata Service Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Identify and contact customers whose vehicle insurance is due renewal.Generate renewal leads from the dealer database and follow up proactively.Explain renewal options, policy benefits, and coverage details to customers.