Senior Travel Consultant
2 weeks ago
We are seeking an experienced Senior Travel Consultant / Travel Executive to handle travel inquiries, create customized itineraries, and provide excellent customer service to individual and corporate clients.
The candidate should have solid knowledge of holiday packages, flight booking systems, hotel reservations, and visa processes.
Key Responsibilities:
- Client Consultation & Sales
- Handle customer inquiries (domestic & international).
- Understand client needs and suggest the best travel options and packages.
- Prepare quotations, negotiate pricing, and close sales effectively.
- Package Planning & Booking
- Design customized travel itineraries based on client preferences.
- Handle bookings for flights, hotels, sightseeing, and transfers.
- Coordinate with suppliers, airlines, and DMCs for best rates and confirmations.
- Documentation & Coordination
- Guide clients about visa requirements, travel insurance, and necessary documents.
- Ensure all bookings, vouchers, and confirmations are accurate.
- Maintain detailed records in CRM or booking systems.
- Customer Service
- Provide post-booking assistance (reschedules, cancellations, or complaints).
- Ensure high levels of customer satisfaction and repeat business.
- Product Knowledge
- Stay updated on new destinations, airline policies, and tourism trends.
- Promote special deals or festive offers to clients.
Skills & Qualifications Required:
- Bachelor's degree in Travel & Tourism, Hospitality, or Business.
- 3–6 years of proven experience as a Travel Consultant or Executive.
- Knowledge of GDS systems (Amadeus / Galileo / Sabre) preferred.
- Excellent communication and sales skills.
- Strong organizational, negotiation, and multitasking abilities.
- Good command of English (written & verbal).
- Customer-oriented and goal-driven personality.
Job Type: Full-time
Pay: ₹30, ₹55,805.23 per month
Work Location: In person
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