Engineering Manager
2 weeks ago
Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role: We're looking for an experienced Engineering Manager (SDET) to lead and scale our Quality Engineering team at HighLevel. This is a key leadership role responsible for driving our test automation strategy, quality processes, and engineering excellence across our products.
You will lead a high-performing team of SDETs and play a crucial role in building a culture of quality-first, shift-left testing, and continuous improvement. You will be responsible for strengthening our automation frameworks, improving productivity through GenAI tools, and partnering closely with development and release teams to deliver world-class software with speed and reliability. Requirements:
- 8+ years of overall experience in Quality Engineering
- Proven experience managing and mentoring a large SDET team
- Strong hands-on background as a Test Automation Architect, ideally in TypeScript and Playwright
- Excellent understanding of test automation design patterns, CI/CD pipelines, cloud environments (AWS/GCP), and development workflows
- Hands-on expertise with API testing, Performance testing (e.g., JMeter, k6, Gatling), and Mobile Test Automation (Appium or equivalent)
- Strong believer in Shift-Left Testing, enabling early quality validation in SDLC
- Demonstrated ability to set up scalable automation frameworks and increase automation coverage
- Experience building testing infrastructure and pipelines for microservices or cloud-native applications
- Exposure to streaming, content creation, or community platforms is highly desirable
- Track record of scaling teams and processes in fast-paced product organizations
- Passion for mentoring engineers, fostering technical growth, and promoting a culture of continuous learning
- Enthusiasm for leveraging GenAI and AI agents to enhance testing productivity, efficiency, and intelligence
- Lead, mentor, and grow a team of SDETs and QA engineers focused on automation, performance, and reliability
- Define and execute the end-to-end test automation strategy across web, mobile, and API layers
- Champion Shift-Left Testing and ensure integration of automated tests into CI/CD pipelines
- Collaborate closely with Dev Managers and Leads to improve release quality, coverage, and speed
- Establish benchmarks for automation quality, performance, and code standards across teams
- Build and optimize frameworks in TypeScript/Playwright, enabling scalable test suites and maintainable automation infrastructure
- Oversee release readiness, test planning, and quality gates for major product launches
- Drive initiatives to improve test productivity using GenAI/AI tools, including intelligent test generation and analysis
- Ensure strong coverage across functional, non-functional, performance, and security testing areas
- Provide architectural guidance on testing strategy, tooling, and infrastructure
- Inspire a culture of continuous improvement, innovation, and accountability within the QA organisation
#LI-Remote #LI-NJ1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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