Telecaller

2 days ago


Rohini, Delhi, India Jadli Foods Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description

Jadli Foods India Pvt. Ltd., established in 1999, specializes in manufacturing and exporting a range of high-quality food products under the brand name 'Mansa.' These include fruit pulp concentrates, bakery ingredients, processed foods, frozen peas, pickles, fruit jams, and canned products. Using premium ingredients sourced from select regions across India, Jadli Foods ensures its products meet international food standards and are processed under hygienic conditions. Clients value our offerings for their purity, freshness, taste, and extended shelf life. Our advanced facilities and commitment to quality have earned us a trusted reputation in the food industry.

Role Description

This is a full-time, on-site role for a Telecaller at our Rohini location. The Telecaller will manage outbound and inbound calls to communicate with existing and potential clients. This includes providing product information, answering queries, addressing concerns, and maintaining records of customer interactions. The role also involves prospecting new leads, following up on inquiries, and working closely with the sales team to achieve customer satisfaction and drive sales growth.

Qualifications

  • Strong communication skills, active listening, and clarity in verbal interactions
  • Proficiency in call handling, maintaining detailed records
  • Good organizational, time-management, and multitasking abilities
  • Fluency in English and Hindi; additional languages are a plus
  • Ability to handle client inquiries with a positive attitude and resolve complaints effectively

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