Telecaller
7 days ago
**Job Title**: Telecalling Executive
**Department**: Sales / Customer Support
**Industry**: FMCG (Fast-Moving Consumer Goods)
**Location**: Location: Pansari Group, 33/9&33/12, Main Bawana Road, Samaypur Badli, New Delhi-110042.
**Employment Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to existing and prospective customers to promote FMCG products.
- Explain product features, benefits, pricing, and promotions clearly and persuasively.
- Handle inbound customer inquiries and resolve issues or redirect calls as needed.
- Generate leads and follow up with potential clients.
- Maintain a database of customer contacts and call logs.
- Achieve daily/weekly/monthly call and sales targets.
- Coordinate with the sales and marketing team for campaign follow-ups.
- Collect customer feedback and share insights with management.
- Ensure high levels of customer satisfaction and maintain professionalism at all times.
**Requirements**:
- Minimum qualification: High School (12th Pass); Graduation preferred.
- Prior experience in telecalling, telesales, or customer service is an advantage (preferably in FMCG or related sector).
- Excellent verbal communication skills in [languages required, e.g., English, Hindi, regional language].
- Confident, persuasive, and customer-focused attitude.
- Basic knowledge of FMCG products and market trends is a plus.
- Good organizational and time-management skills.
- Proficiency in MS Office.
**Salary**:
15k-20k (as applicable)
**Benefits**:
- On-the-job training
- Career growth opportunities
- Employee discounts on FMCG products.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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