SuccessFactors Onboarding 2.0

1 day ago

Bengaluru Chennai Kolkata, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role & responsibilities

Key activities

  • Provide functional and technical support for OnB 2.0
  • Manage and resolve incidents and service requests within SLA timelines Perform root cause analysis and implement corrective actions for recurring issues.
  • Maintain and update configuration related to OnB 2.0 for eg. Process steps, business rules, notifications, onboarding templates, forms
  • Coordination with stakeholders to gather requirements, understand issues
  • Coordinate with SAP support when required
  • Test and deploy changes following change management process
  • Prepare user documentation
  • Proactively identify improvement opportunities in the existing onboarding process.

Required skills and experience

  • 3+ years hands on experience in OnB 2.0
  • Understanding of Onboarding integrations
  • Strong understanding of Panels, business rules, process flows, manage data, Recruit to hire, MDF objects, document signature tools (DocuSign, Adobe Sign), Process variant, data collection configuration, Onboarding task configuration, Condition configuration
  • Good knowledge of RBP
  • Knowledge of GDPR
  • Excellent communication, documentation and stakeholder engagement skills.

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