Student Compliance Officer
19 hours ago
Key Responsibilities:
Application and Visa Compliance:
- Review student applications and documentation for accuracy and compliance with partner university and visa requirements.
- Verify academic, financial, and personal documents submitted by applicants.
- Maintain accurate records of all compliance-related checks and communication.
Mock Interview Coordination:
- Organize and schedule weekly mock interviews in coordination with the student advisors and other internal teams.
- Conduct mock interviews to prepare students for interviews with universities or embassies.
- Provide constructive feedback and interview tips to students for improvement.
Communication and Follow-ups:
- Contact students and agents to confirm interview schedules, required documentation, or resolve compliance-related queries.
- Follow up on missing or incorrect documents and ensure timely submission of required paperwork.
Reporting and Documentation:
- Maintain up-to-date compliance checklists, logs, and interview reports.
- Assist in preparing internal reports for management on compliance metrics and issues.
General Support and Administrative Duties:
- Provide support in preparing students for visa lodgement, including ensuring all documents are complete and verified.
- Assist the Compliance Manager in day-to-day compliance operations and other related tasks as assigned.
- Stay updated with changes in immigration policies, visa guidelines, and university compliance requirements.
Requirements:
- Minimum
2+ year of experience
in the overseas education industry, preferably in compliance or student documentation. - Strong knowledge of international admission and visa processes (especially for UK & Ireland).
- Excellent communication and interpersonal skills, especially in guiding students and coordinating with agents.
- Attention to detail and strong organizational skills.
- Proficient in MS Office and data entry tools.
- Ability to handle sensitive information confidentially.
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