Software Asset Manager

7 days ago

Bengaluru Chennai Pune, India Infosys Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Responsibilities

  • Demonstrable experience in designing and implementing SAM Governance, Policy and lifecycle processes aligned to industry accepted standards.
  • Expertise in software licensing for major publishers (minimum 3) like IBM, Oracle, SAP, Microsoft and VMware.
  • Identifies and delivers on various cost optimization opportunities throughout the asset lifecycle.
  • Provide consulting advise on license implications for deployments in Datacenter, EUC estate and Cloud.
  • Experience in understanding IT Infrastructure, cyber security and network land scape and respective software knowledge is added advantage.

Tools

Expertise in functional implementation of Flexera or ServiceNow SAM Pro or Snow License Manager

Procurement

Strategic advice on software sourcing and involve in negotiations for large and small deals

Better understanding on various licensing models for reselling

Qualifications: 5+ years of experience

Soft Skills

SAM Operations:

  • Conduct monthly software license reconciliation using Flexera/SAM Pro, ensuring accurate license and usage tracking.
  • Prepare true-up and compliance reports for tier 1 (Microsoft, Oracle, VMware, IBM, RedHat, Adobe, SAP) and tier 2 publishers.
  • Manage software, maintenance, and service renewals.
  • Create and maintain software contracts in ServiceNow, including license models, publishers, and license mapping.
  • Collaborate with procurement teams for renewals, utilizing tools like Ariba/SAP/Oracle.
  • Handle quotation requests and price negotiations.
  • Manage software license requests and incidents in ServiceNow.
  • Allocate licenses through vendor portals and provide basic troubleshooting support.
  • Maintain and update the software catalog.
  • Ensure a strong understanding of software license metrics and types.
  • Generate basic ServiceNow reports.
  • Create and manage purchase orders (POs) and oversee the PO process.
  • Generate and manage software licenses.
  • Manage vendor creation and maintenance.
  • Oversee software decommissioning tasks.
  • Manage new software build tasks.
  • Develop and generate custom SAM reports.
  • Provide support for license audit requests.

Flexera Tech:

  • Configure and maintain discovery processes for Windows, Unix, vCenter, and Citrix environments.
  • Implement and manage Zero Touch Inventory.
  • Manage Flexera beacons and perform upgrades.
  • Develop and maintain Flexera business adapters.
  • Integrate SaaS applications with Flexera.
  • Resolve inventory issues and maintain data accuracy.
  • Manage subnets and data imports within Flexera.
  • Implement bug fixes and integrations.
  • Manage user access and permissions within Flexera.
  • Configure and maintain Flexera CMDB and Active Directory (AD) reconciliations.
  • Create and manage discovery inventory rules.
  • Perform checks for unrecognized evidence and SKUs.

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