Meta Master Data Coordinator

1 day ago

Bengaluru, Karnataka, India CAI Full time

Meta Master Data Coordinator

Req number:

R6279

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Meta Master Data Coordinator ready to take us to the next level If you understand ERP/master data systems (AX, D365, SAP, or equivalent and are looking forward to your next career move, apply now

Job Description

We are looking for a Meta Master Data Coordinator. This position will be full-time and Hybrid Bengaluru.

What You'll Do

  • Create, validate, and maintain master data for all product categories, Contact Lenses, FSV, SF, RX, Frames, Sunglasses, Readers, VA's, and other non-lens categories — in META systems and applications.
  • Perform sanity checks and ensure accuracy in LMS, ERP, and related platforms.
  • Set up calculation configurations and packages in CDMS; track and manage setup requests. Maintain the META master data referential.
  • -Align priorities with the META Lead and relevant stakeholders.
  • Communicate progress, timelines, and issue resolutions to regions and departments. Collaborate with cross-functional teams (e.g., Globe Frames, WWPRO/Globe Lens, CATMAN, IT support teams) to complete assigned tasks.
  • Provide 2nd and 3rd level support for master data issues escalated by customers or internal teams.
  • Identify root causes, apply corrective/preventive actions, and follow proper escalation procedures.
  • Propose improvements in master data processes and technical solutions to facilitate faster product introductions.
  • Monitor KPIs (volume, efficiency, accuracy) and report regularly.

What You'll Need

  • Bachelor's or Master's degree in IT, Science, or related field.
  • 2–3 years in customer service, IT application support, or master data management (preferably in FMCG, retail, or medical devices). Experience in ERP/master data systems (AX, D365, SAP, or equivalent).
  • Basic to intermediate Microsoft Excel skills.
  • Basic analysis and problem-solving skills.
  • SQL / MSSQL knowledge (preferred).
  • Knowledge of product master database management and ERP product management applications.
  • Strong verbal and written English communication.
  • Proactive, quick learner, adaptable, and detail-oriented.
  • Able to work independently and in a team.

Physical Demands

  • Sedentary work that involves sitting or remaining stationery most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or – 8111.

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