IT Desktop Support Engineer

24 hours ago

Raipur, Chhattisgarh, India New Look Full time ₹ 3,15,000 - ₹ 4,20,000 per year

Full job description

Objectives of this role

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Handle business-critical IT tasks and system improvements
  • Enable faster and smarter business processes and employee productivity
  • Research and evaluate emerging technologies, hardware, and software
  • Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace

Responsibilities

  • Install, configure, and support workstation software, hardware, printers, and phones
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
  • Implement applications and software upgrades and troubleshoot any performance issues
  • Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

  • Two years of experience in IT
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
  • Excellent interpersonal skills
  • Ability to maintain confidentiality of company information

Preferred skills and qualifications

  • Bachelor's degree (or equivalent) in computer science
  • Project management experience
  • Professional certification

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement

Work Location: In person

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