Front Office Officer

4 days ago

Delhi, Delhi, India MEDGURU HEALTH SERVICES PVT LTD Full time ₹ 30,00,000 - ₹ 40,00,000 per year

Job Description

About the Role:

We are seeking a highly organized and customer-oriented Front Office Officer to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience from the moment they walk through our doors.

Key Responsibilities:

  • Patient Reception:
  • Greet patients warmly and professionally.
  • Verify patient information and update records.
  • Schedule and manage appointments.
  • Answer phone calls and inquiries promptly and courteously.
  • Pre and post coordination with patients.
  • Administrative Tasks:
  • Maintain accurate and up-to-date patient records.
  • Process insurance claims and handle billing.
  • Manage inventory of supplies and medications.
  • Assist with general office duties.
  • Customer Service:
  • Provide excellent customer service by addressing patient concerns and questions.
  • Resolve issues efficiently and professionally.
  • Maintain a positive and welcoming clinic environment.

Qualifications and Skills:

  • Minimum of 2 years of experience in a healthcare or front office setting.
  • Age under 25-35 Years.
  • Delhi candidate will be preferred.
  • Its 9 am – 6 pm job. 6 days a week.
  • Organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in medical software and computer systems.
  • Attention to detail and accuracy.
  • Ability to multitask and prioritize tasks.
  • Positive and empathetic attitude.

If you are a dedicated and experienced Front Office Officer who is passionate about providing exceptional patient care, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: ₹18, ₹300,000.00 per month

Benefits:

  • Paid time off

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 2 years (Required)

Language:

  • English, Hindi (Required)

Location:

  • New Delhi, Delhi (Required)

Work Location: In person

Expected Start Date: 01/01/2025

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