Principal Software Engineer

About Providence

Providence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, 'Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

• Best In-class Benefits
• Inclusive Leadership
• Reimagining Healthcare
• Competitive Pay
• Supportive Reporting Relation

Job Title: Principal Engineer - Power Platform Administrator

Location: [Hyderabad]

Job Type: Full-time

Department: ESI (EPT)

Reports To: IT Manager

Job Summary

We are seeking a highly skilled Principal Engineer – Power Platform with extensive expertise in Dynamics 365, Power Platform governance, enterprise administration, and Copilot Studio development. This role will provide technical leadership, architectural direction, and governance strategy for the organization's Power Platform ecosystem. The Principal Engineer will drive platform adoption, oversee large-scale solution lifecycle management, ensure compliance and security, and foster innovation in low-code/no-code and AI-enabled development.

Key Responsibilities

Strategic Governance & Compliance

• Define and enforce enterprise-wide Power Platform governance frameworks, including environment strategies, DLP policies, security models, and compliance standards.
• Partner with IT leadership to align governance policies with regulatory requirements (e.g., GDPR, HIPAA, ISO).
• Establish and oversee Application Lifecycle Management (ALM) practices and CI/CD pipelines for enterprise Power Platform solutions.

Platform Architecture & Administration

• Lead the design and administration of Power Platform environments, connectors, and gateways, ensuring scalability, security, and performance.
• Architect and optimize integration with Dynamics 365, Microsoft 365 services (SharePoint, Teams, OneDrive), and Azure ecosystems.
• Guide the implementation of automation, monitoring, and performance optimization for adoption, usage, and anomaly detection.
• Provide technical direction for Copilot Studio governance and development, enabling secure, responsible AI-driven apps and chatbots.

Operational Excellence & Innovation

• Drive platform adoption strategy across business units, enabling developments while maintaining governance controls.
• Develop and maintain executive-level Power BI dashboards for platform performance, usage analytics, and compliance reporting.
• Oversee resilience strategies for Power Platform (backup, disaster recovery, continuity planning).
• Introduce emerging features (AI Builder, Copilot, advanced analytics) to accelerate business transformation.

Leadership & Enablement

• Serve as a technical authority and subject matter expert on Dynamics 365 and Power Platform.
• Provide Level 3 expert support for escalated Power Platform incidents and service requests.
• Mentor developers, app makers, and members of the Center of Excellence (CoE), promoting best practices and reusability.
• Conduct governance reviews, workshops, and training to foster responsible and effective use of Power Platform solutions.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 10+ years of IT experience, including at least 5+ years in Power Platform governance, administration, and enterprise solution delivery.
• Strong expertise in Dynamics 365 administration and integration with Power Platform.
• Proven experience establishing Power Platform governance models (environment strategy, DLP, compliance, security roles).
• Hands-on experience with Copilot Studio governance and AI-driven solution development.
• Deep technical knowledge of Dataverse, Power Apps (Canvas & Model-Driven), Power Automate, Power Pages, and Power BI administration.
• Proficiency with PowerShell, APIs, and automation frameworks for administration and monitoring.
• Expertise in ALM, DevOps practices, and CI/CD pipelines for Power Platform.
• Exceptional communication, leadership, and problem-solving skills.

Preferred Qualifications

• Microsoft Certifications such as:
• PL-600: Power Platform Solution Architect Expert
• PL-400: Power Platform Developer Associate
• PL-200: Power Platform Functional Consultant
• MB-910/MB-920: Dynamics 365 Fundamentals
• Experience leading platform governance in regulated industries (healthcare, pharma, etc.).
• Familiarity with AI Builder, advanced analytics, and emerging Power Platform AI capabilities.

Providence's vision to create 'Health for a Better World' aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization's success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.