Assistant Community Manager

4 days ago

Pune, Maharashtra, India Awfis Full time ₹ 25,00,000 - ₹ 75,00,000 per year

The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.

Roles & Responsibilities

  1. Profit Center head (including but not limited to):
    • ASR and margin analysis
    • Expense Control
    • Collections
    • Renewals
    • Vendor management
    • Retail Management
    • Cost optimization

  2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships

  3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS

  4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager

  5. Vendor Management a. Conformance to Purchase-to-Pay process

  6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently

  7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR

  8. Execution of all Company Driven ideas and initiatives

  9. Team Player a. Collaborate within Team & other stakeholders to drive execution

We are looking for Candidates with:
• Exemplary Customer service skills and record

  • An extrovert personality
  • Aware and with keen interest in current affairs


• Ambition and drive to demonstrate continuous upgradation in skills and knowledge
• Enthusiasm and demonstrating noticeable participation

  • Key skills in Relationship Management, Operations, Cost & Revenue Management.


• With a hunger to grow with a 2 year focus on managing additional/ increased responsibility
• Excellent written and verbal communication

  • Belief in Extremely strong Process execution

Eligibility:
• Minimum experience of 3-5 years.
• Should have managed an annual revenue of a minimum of 2.5 million INR.
• Worked at a Revenue Centre in the last 2 years.
• Proficient with MS Spreadsheet
• Excellent communications skills

    • Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,

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