Field Services Engineer
2 days ago
Company Description
Welcome to Ozolytic Technologies, a premier instrumentation and consultancy firm dedicated to delivering advanced analytical solutions to industries worldwide. We specialize in serving the pharmaceutical, chemical, and applied industries, providing state-of-the-art technology and expert guidance. Our highly experienced team ensures seamless installation, training, and maintenance services. We work with globally renowned manufacturers, offering a wide range of analytical instruments and consumables, alongside consultancy services in computer system validation, business analytics, and regulatory compliance.
Role Description
This is a full-time on-site role for a Field Services Engineer located in Kolkata. The Field Services Engineer will be responsible for providing field service, troubleshooting, technical support, and preventive maintenance for our analytical instruments. The role involves ensuring customer satisfaction through high-quality customer service and resolving any technical issues in a timely manner.
Qualifications
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance skills
- Customer Service skills and ability to ensure client satisfaction
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in the instrumentation or analytical industry is a plus
- Bachelor's degree in Engineering, Electronics, or related field
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