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Back Office Executive
2 weeks ago
Duties and Responsibilities:
- Involved in campaign management, including the planning of product promotion, product launches, product listing, campaign follow-up, etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Responsible for stock inventory accuracy and to address any discrepancy.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms.
- Supporting integrations of the eCommerce platform with the main website as well as backend systems and applications.
- Uploading, optimizing and modifying the new and existing product listings on various E-commerce websites like Flipkart, Amazon, Snapdeal etc. and the companys website.
- Processing the orders received on E-commerce websites like Flipkart, Amazon etc.
- Be the single point of contact for all customer queries regarding billing issues, product problems, service questions etc. and website queries.
- Execute social media marketing activities of all listed products.
Desired Profile:
- Excellent communication skills (verbal & written). Ms Excel and Microsoft skills are necessary.
- Ability to manage tasks simultaneously and efficient co-ordination.
- Experience working on Google.
- Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives.
- Ability to develop systems, processes and infrastructure related to logistics.
- Cross team collaboration, internal & external communication, problem solving.
- Add on computer knowledge would be beneficial.
Preferred Qualification:
- Graduation OR Masters in any relevant field.
- Experience: Freshers & experienced both are eligible.