Citrix Admin

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Role: Citrix Admin

Location: Chennai

Experience Range: 3 to 6 years

Job Description:

Key Responsibilities:

1. Citrix VDI Administration:

• Manage and maintain Citrix Virtual Apps and Desktops (CVAD) for Windows and Linux-based VDI instances.
• Configure and troubleshoot Citrix Studio, Citrix Director, Citrix StoreFront, and Citrix Gateway (NetScaler).
• Implement and optimize Citrix profile management, session policies, and user experience settings.
• Perform VDI image creation, patching, and updates for Windows and Linux environments.

2. Linux System Administration (RHEL, Ubuntu):

• Manage and troubleshoot RHEL and Ubuntu-based Citrix VDI instances.
• Configure and optimize Linux OS performance in a virtualized environment.
• Implement and manage patching, security updates, and compliance using Foreman/RH Satellite.
• Troubleshoot kernel, networking, and application-level issues in Linux VDIs.

3. Automation & Configuration Management:

• Automate Citrix VDI provisioning and management using Ansible and PowerShell.
• Deploy and manage Linux configurations using Ansible Playbooks.
• Integrate Foreman/RH Satellite for centralized Linux system management.
• Optimize Citrix session policies, load balancing, and performance tuning.

4. Security & Compliance:

• Implement Citrix security best practices, including SSL certificates, MFA, and endpoint security.
• Harden Windows and Linux VDI instances to comply with security and compliance standards.
• Ensure ITIL-based change and incident management practices are followed.

5. Troubleshooting & Support:

• Provide Level 2/3 support for Citrix VDI and Linux-related issues.
• Troubleshoot user login issues, application failures, ICA/HDX connectivity problems, and resource allocation.
• Work closely with network, storage, and security teams to resolve infrastructure-related issues.
• Engage with Citrix and Red Hat support for escalated issues.

Required Skills & Experience:

Technical Skills:

• Citrix VDI: Strong knowledge of Citrix Virtual Apps & Desktops (CVAD), StoreFront, Citrix Gateway (NetScaler), Citrix Director.
• Windows & Linux:
• Windows 10/11, Windows Server 2016/2019/2022.
• Linux (RHEL 7/8/9, Ubuntu 20.04/22.04).
• Linux Management Tools:
• Foreman/RH Satellite for centralized Linux patching and lifecycle management.
• Ansible for configuration automation and server provisioning.
• Hypervisor: Experience with Nutanix AHV (preferred), VMware ESXi, or Hyper-V.
• Networking & Security:
• Understanding of ICA/HDX protocols, firewall rules, SSL certificates, MFA, and Citrix security policies.
• Scripting & Automation:
• Experience in PowerShell, Ansible, and Citrix SDK for automation.
• Monitoring & Troubleshooting:
• Familiarity with Citrix Director, Citrix ADM, Splunk, or other monitoring tools.