Front Office Executive

8 hours ago

Hyderabad, Telangana, India Ideyalabs Tech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a seasoned Front Office Executive with 5 to 10 years of experience, preferably in an IT company, to manage front desk operations, guest relations, and office security protocols. The ideal candidate should be highly professional, detail-oriented, and capable of closely monitoring employee movement and collaborating with the HR team. This role requires a strong awareness of and ability to handle tailgating, piggybacking, and other access control violations.

Key Responsibilities:

  • Front Desk & Guest Management:

  • Greet and manage all incoming guests, clients, and vendors with professionalism and courtesy.

  • Maintain a visitor log and issue badges/pass cards.
  • Coordinate meeting room bookings and ensure hospitality arrangements.

  • Communicate guest arrivals to the relevant departments promptly.

  • Employee Movement Monitoring:

  • Monitor and log employee entries and exits via access control systems.

  • Identify and report any unauthorised access, tailgating, or piggybacking incidents.

  • Regularly review CCTV footage in collaboration with the Security and HR teams.

  • Collaboration with HR:

  • Support HR with onboarding formalities and coordination for walk-ins or scheduled interviews.

  • Assist HR in executing internal security and compliance protocols.

  • Share daily/weekly movement logs or incident reports as required.

  • Office Administration:

  • Manage courier handling (inbound/outbound).

  • Maintain cleanliness and aesthetics of the front office area.
  • Support facility-related escalations and vendor coordination when necessary.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline.
  • 5 to 10 years of experience in front office or administrative roles, preferably in the IT industry.
  • Strong knowledge of security protocols, including tailgating and piggybacking prevention.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and visitor management systems.
  • Familiarity with CCTV and access card systems.
  • Professional appearance and demeanour.
  • Ability to handle sensitive information with discretion.

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