Station Manager

3 days ago


Navi Mumbai, Maharashtra, India One World Logistics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Oversee daily operations of the delivery station ensuring smooth processing, sorting, and dispatching of packages.
  • Manage and lead a team of delivery associates, process assistants, and coordination with Delivery Service Providers (DSPs).
  • Ensure safety compliance and promote a safe working environment for all associates and delivery staff.
  • Monitor delivery metrics such as on-time delivery, package condition, and route efficiency.
  • Drive process improvements and implement lean tools to optimize operations, reduce costs, and improve quality.
  • Coordinate with cross-functional teams including transport, finance, HR, IT, and customer service for operational excellence.
  • Conduct training, performance reviews, and motivate staff for high performance and engagement.
  • Handle administrative responsibilities including staffing, scheduling, and resource planning to meet operational demands.
  • Manage customer experience by ensuring package delivery meets or exceeds expectations.
  • Lead change management initiatives and adapt to the fast-paced and dynamic operational environment.

Preferred candidate profile

  • Proven experience (typically 2+ years) in managing last mile delivery operations or similar logistics environment.
  • Strong leadership and team management skills with ability to engage and develop workforce.
  • Excellent problem-solving and decision-making capabilities under time-sensitive conditions.
  • Knowledge of route planning, delivery management systems, and logistics software.
  • Ability to work flexible shifts, including nights, weekends, and holidays as per business needs.
  • Strong communication and interpersonal skills.


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