Email Support Associate

14 hours ago

Mumbai, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 4,50,000 per year

Greetings from WNS

We are Hiring Customer Representative (Email Support) for an International Airlines at WNS Global Services.

Walk-in Drive at WNS on 22nd August Friday for International Airlines - Email Process.

Meet - HR Chinmayi Pawaskar

Role: Customer Support Representative (Email Process)

Location: Vikhroli West Mumbai (Work from Office)

Shift: Rotational shifts including night shifts

1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

Excellent written and verbal communication skills.

Strong email drafting and comprehension abilities with minimum 1yr of experience in customer service.

Customer-centric approach with problem-solving mindset.

Address- WNS Global Services, Plant No. 5, Gate No.2, Godrej and Boyce Complex, LBS Marg, Vikhroli west.

Contact Person - HR Chinmayi Pawaskar

Contact No

Email -

Please mention Chinmayi Pawaskar on your resume as a reference.

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