Floor Executive

4 days ago

Delhi, Delhi, India Max Healthcare Full time

Role :

The Floor Coordinator plays a pivotal role in ensuring a seamless and pleasant hospital stay for patients and attendants. The incumbent acts as a single point of contact for all non-clinical patient needs, ensuring quick resolution of issues related to food, housekeeping, maintenance, billing, and discharge processes within defined turnaround time (TAT).

Preferred candidate profile

Key Responsibilities:

Patient Experience Management:

  • Ensure every patient and attendant receives courteous, prompt, and professional service during their hospital stay.
  • Conduct regular floor rounds to interact with patients and identify any service gaps proactively.
  • Coordinate with Nursing, F&B, Housekeeping, Maintenance, and Billing teams to ensure smooth operations and timely service delivery.
  • Monitor patient feedback and ensure all non-clinical complaints are resolved within defined TAT.
  • Maintain a high standard of cleanliness, comfort, and service ambiance across the assigned floors.

Complaint & Issue Resolution:

  • Act as the first point of contact for all non-clinical patient grievances related to food, housekeeping, maintenance, or discharge delays.
  • Log, track, and ensure closure of complaints within stipulated timelines.
  • Escalate unresolved issues to the concerned department head when necessary.
  • Analyze recurring complaints and coordinate for corrective and preventive action.

Discharge & Coordination:

  • Facilitate timely discharge by coordinating with billing, pharmacy, and nursing teams.
  • Ensure communication of discharge readiness to patients and families in a timely manner.
  • Monitor discharge TAT and identify bottlenecks for process improvement.

Communication & Documentation:

  • Maintain daily floor reports on patient experience, service issues, and complaint resolution.
  • Share daily handover notes with the next shift for continuity of care.
  • Participate in daily operational meetings and contribute feedback for service improvement.

  • marketing executives

    1 week ago

    Delhi, Delhi, India KVC FLOORINGS PVT LTD Full time ₹ 10,000 - ₹ 1,50,000 per year

    WE ARE THE COMPANY ENGAGED IN IMPORT AND TRADING OF WOODEN FLOORINGS. LOOKING FOR SOME EXECUTIVES FRESH OR HAVING ONE OR TWO YEAR EXPERIENCE IN INTERIOR PRODUCTS SALE OR MARKETING, HAVING GOOD COMMUNICATION SKILL IN HINDI OR ENGLISH, HAVING OWN CONVEYANCE MALE OR FEMALE.Job Types: Full-time, Part-time, InternshipPay: ₹10, ₹15,000.00 per month

  • Dispatch Executive

    1 week ago

    Delhi, Delhi, India Sneakare Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTION- DISPATCH EXECUTIVEJob Summary:We are seeking an experienced and organized Dispatch Executive to lead and manage outbound logistics, dispatch operations, and last-mile coordination. The ideal candidate should have 3–4 years of relevant experience, with strong knowledge of e-commerce dispatch processes, logistics planning, and team...

  • Senior E-Commerce Executive

    4 days ago

    Delhi, Delhi, India White Shrub Pvt. Ltd Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Roles and ResponsibilitiesGood knowledge of Shopify.Website operation.Maintain online product catalogue in websites and social media platforms.Organize data with regards to listing, updating, uploading and specifications.Ensure the online store reflects information and inventory accurately.Frequent and timely review of all the listings across the...

  • Marketing Executive

    2 weeks ago

    Delhi, Delhi, India Lohia Auto Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Overview:We are looking for a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will play a key role in executing marketing campaigns, increasing brand awareness, generating leads, and supporting business growth. A strong understanding of both traditional and digital marketing strategies is essential. Role &...

  • Production Executive

    6 days ago

    Delhi, Delhi, India Sneakare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Production ExecutiveLocation:Kundli, SonipatDepartment:Manufacturing / ProductionJob Type:Full-timeJob Summary:We are seeking a hands-on and detail-orientedProduction Executiveto support daily operations in ourshoe care product manufacturing facility. The ideal candidatemust have prior experience working on a production line, particularly in...

  • Civil Project Head

    1 week ago

    Delhi, Delhi, India The Search House Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Execution of structure and finishing work including  RCC, Reinforcement work, shuttering, brickwork, block work, plaster & layouts, Interior work including  Flooring-Tiles, Marble, Italian, Carpet & Vinyl, Ceiling-POP, Gypsum & Metal, Aluminium & GI Partitions, Metal & Flush doors, Glazing partition, Wall paneling for HPL & Laminate work etc.Communication...

  • Tally Executive

    15 hours ago

    Delhi, Delhi, India Tulip Elastics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    ABLE TO WORK IN TALLY PRIME, PRODUCTION INVOICING, DEBIT NOTES, CREDIT NOTES, PACKING ORDER, WORK IN EXCEL SHEETSARITA VIHAR , H-102 FIRST FLOOR MAIN MARKET, PANKAJ CHMABERSTIME MON TO SAT TO 6.OO PM) 6 DAYS WORKING

  • Sales Executive

    4 days ago

    Delhi, Delhi, India ASN Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    AREA SALES EXECUTIVEDelhi/NCRASN Services Pvt. Ltd.REQUIRED SKILLS & EXPERIENCE:KEY RESPONSIBILITIES:Generate new business opportunities for:Automatic Boom BarriersStack Parking SystemsRFID-based Access Control SolutionsSmart parking systemBuild and maintain relationships with builders, facility managers & property ownersConduct site visits, product demos &...

  • Front Desk Executive

    2 weeks ago

    Delhi, Delhi, India Hitachi Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Location:Delhi, IndiaJob ID: R0102459Date Posted: Company Name:HITACHI INDIA PVT. LTDProfession (Job Category):OtherJob Schedule: Full timeRemote:NoJob Description:Job Title: Front Desk ExecutiveDesignation: ExecutiveCompany: Hitachi India Pvt. Ltd.Location: Delhi, India.Salary: As per IndustryCompany Overview:Hitachi India Pvt. Ltd. (HIL) markets and...

  • Executive Assistant

    1 week ago

    Delhi, Delhi, India Lakhmi Chand Tejoo Mal Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company OverviewTEJOO FASHIONS, part of Lakhmi Chand Tejoo Mal, is a leading Delhi-based manufacturer, exporter, and multi-channel wholesaler of women's ethnic fashion. Established in 1965, the company specializes in quality garments including salwar suits, kurtis, leggings, sarees, lehengas, and gowns, serving global markets with a legacy of excellence.Job...