Java Production Specialist
2 days ago
Role: Java Production Specialist
Location
: Bangalore or Hyderabad
Work Type
: Full-time, On-site (5 days a week)
Education
: BE/BTech/MCA in IT or Computer Science
Experience
: 4 – 7 years
About the Role
Our client — a leading IT services company with over 20,000 employees — is looking for skilled and motivated
Java Production Specialists
to join their on-site support teams in
Bangalore and Hyderabad
. This role focuses on providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment.
Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux/Unix environments.
- Key Responsibilities
Provide L2/L3 support for Java-based enterprise applications in a production environment. - Monitor system performance and application health using tools such as
AppDynamics, Splunk, Dynatrace, Kibana
, and
Control-M
. - Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions.
- Conduct code-level debugging and contribute to bug fixing and support automation.
- Execute SQL queries for troubleshooting and data validation.
- Utilize Linux/Unix command-line tools for diagnostics and support.
- Adhere to ITIL/ITSM processes for incident, problem, and change management.
- Maintain runbooks, support documentation, and knowledge base articles.
Collaborate effectively with cross-functional and geographically distributed teams.
Required Skills
4–7 years of hands-on experience in
Java production support
, including bug fixing and automation.- Proficiency in one or more monitoring/logging tools:
AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow
. - Strong SQL skills for query writing and issue investigation.
- Solid debugging and problem-solving skills at the code and application level.
- Comfortable working in
Linux/Unix
environments using the command line. - Familiarity with
ITIL/ITSM
frameworks. - Excellent verbal and written communication skills.
Ability to thrive in a high-pressure support environment and drive long-term resolutions.
Additional Details
This is a
work-from-office
role, Monday to Friday.- Candidates should demonstrate a
problem-solving mindset
and be comfortable in a fast-paced production support environment.
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