Support Analyst- IT packaging

5 days ago

Mumbai, Maharashtra, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position Purpose

Packagers with working knowledge on packaging, Compliance Test, User Acceptance Tests.

Packager will be responsible for end-to-end packaging and maintaining infrastructure used for packaging.

Knowledge of scripting using PowerShell.

Document troubleshooting procedures.

Responsibilities

Direct Responsibilities

  • Hands on experience in Windows, Admin Studio, SCCM, scripting & vSphere [Virtual Infrastructure].
  • Should have good skill with Windows Installer packaging Standards.
  • Should have Knowledge in MSIX packaging and troubleshooting.
  • Hands on Experience in Managing End to end packaging activity from technical review until UAT.
  • Update: Package request for an application that is already packaged (version upgrade, etc.)
  • New Application: Package request for an application that has never been Packaged including both simple and complex packages.
  • Rework: Package modification request following UAT
  • Knowledge on PowerShell Scripting.
  • Responsible for clean-up actions on SCCM and Virtual Infrastructure
  • Experienced in Windows Installer technology including Repackaging, Application customization, SCCM Software Distribution and Deployment.

Contributing Responsibilities

  • Responsible for creating End-to-End Packaging request.
  • Should be able to deliver the package within Agreed SLA.
  • Should be able to adopt new Technologies like MSIX and Intune.
  • Maintain High Quality of deliverables.
  • Remediate Issues discovered during UAT.
  • Work to existing systems processes and standards, under the guidance of SME and Team Lead.
  • Work with the application owner to resolve any issues identified with requirement.

Daily reporting on the status of request owned.

Technical & Behavioral Competencies

Technical Tools: SCCM, Admin Studio, Repackager, VMware

Scripting: PowerShell

Operating System: Windows 10 & 11.

  • Hands on knowledge of creating all kinds of packages.
  • Maintain version control of application packages.
  • Ability to identify and address security vulnerabilities in packaged applications, ensuring compliance with organizational security standards.
  • Establish and maintain a test VM environment to simulate real time deployment scenarios.
  • Ready to work in shift [no night shift], on call and holiday support.

Specific Qualifications (if required)

Knowledge in FRENCH will be an added advantage.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Client focused

Creativity & Innovation / Problem solving

Critical thinking

Ability to deliver / Results driven

Transversal Skills:

Analytical Ability

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to develop and leverage networks

Education Level:

Bachelor Degree or equivalent

  • Security Analyst

    3 weeks ago

    Mumbai, Maharashtra, India SBI Operations Support Full time

    About the Role : We are seeking a proactive Security Analyst to join our growing Information Security team. The role focuses on threat detection, incident management, risk assessment, and compliance to safeguard critical systems and data. You will collaborate with cross-functional teams, ensure adherence to regulatory standards, and support continuous...

  • Application Packager

    2 weeks ago

    Mumbai, Maharashtra, India NMS Consultant Full time

    Job Purpose/Summary: We are looking for a skilled Application Packaging Engineer – L2 to support the packaging and testing of applications. The ideal candidate should have hands-on experience with packaging tools PSADT (PowerShell App Deployment Toolkit) and SCCM or Intune for deployment. The engineer will work closely with application owners and IT...

  • Senior Data Insight Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeData Analyst Full time ₹ 3,00,000 - ₹ 6,00,000

    Job OverviewThis role involves working as a data analyst to support the editorial team with market intelligence and data visualization. The ideal candidate will have a strong background in economics, finance, or accounting, and be comfortable using Microsoft Office.Main ResponsibilitiesEU Private Equity Round-up: The primary responsibility is to compile a...

  • Application Support Analyst

    2 weeks ago

    Mumbai, Maharashtra, India 86400 (An initiative by Mobileware Technologies) Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About the role:Broad Responsibilities:The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes,...

  • Senior Business Analyst

    3 days ago

    Mumbai, Maharashtra, India Princeton IT America Full time ₹ 35,00,000 - ₹ 40,00,000 per year

    Role/Job Title: Senior Business AnalystExperience: 8 to 10 yearsTechnical/Core Skills RequiredAgile, Business Process MappingBusiness Analysis,CommunicationDocumentation and Business case preparation,CBAP or POPM certifications,Knowledge on Interfaces and APIs.Resources with previous experience working as a BA in an airline for vendor product...

  • It Support Analyst

    3 days ago

    Mumbai, Maharashtra, India Enermech Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced IT Support Analyst to join our dynamic IT team in Mumbai. The ideal candidate will be responsible for providing comprehensive desktop and IT support, managing the helpdesk system, and contributing to strategic IT projects. This role offers the opportunity to work closely with a global IT team and gain hands-on experience across...

  • State Bank Operations Support Services

    3 weeks ago

    Mumbai, Maharashtra, India SBI Operations Support Full time

    About the Role:We are looking for Business Analysts to collaborate with stakeholders and ensure seamless execution of IT projects.The role includes requirement gathering, analysis, and Responsibilities:- Gather and analyze business/system requirements.- Prepare BRDs, solution documents, and process flowcharts.- Maintain version-controlled documentation.-...

  • Senior Analyst Underwriting Support

    5 days ago

    Mumbai, Maharashtra, India Red Ospreys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Senior Analyst Underwriting Support based in Mumbai, on-site. The Senior Analyst will be responsible for supporting the underwriting team by analyzing and processing client data, preparing detailed reports and presentations and collaborating with team members...

  • Assitant Manager Packaging

    3 weeks ago

    Mumbai, Maharashtra, India Michael Page Full time

    Job Description- 3-5 years of work experience in Packaging, preferably in the FMCG domain- University Degree & Qualification in Packaging DevelopmentJob Description- Collect and integrate all the technical, production, economic, safety, environment impact and standardisation constraints needed for the design- Control the various stages of the packaging...

  • Trade Support Analyst

    3 days ago

    Mumbai, Maharashtra, India Alumni Career Site Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    As a Trade Support Analyst within the Trade Operations team, your role is crucial in ensuring accurate processing and enhancing process efficiency. You will be responsible for: - Processing accurately in line with SOPs - Identifying and escalating errors/exceptions - Responding to routine queries/complaints - Focusing on audit in all activities - Complying...