Quality Control Officer

Quality Executive – L3 

Mumbai, Maharashtra, India Permanent Internal

Job Requirements

Job Description: Executive – Studded Jew Quality - Mumbai

Job Description

Unique Job Role

Executive

Function

Quality-     West

Reporting to Senior Executive – Studded Jew Quality - Mumbai

Business Jewellery

Date 15-July-2025

Job Details: Replacement of Bhavini S Joshi – Executive

Responsible for driving the "Control" initiative of QUALITY of STUDDED Jew -West Region wherein Process Audits; Report generations; Alignment to Vendor/KP Quality Production; Resource Planning & deployment & maintaining system for Vendor/ Karigar ratings.

External Interfaces

Internal Interfaces

• Outsourcing Vendors

• Subject Matter Experts

• KP's / Sourcing vendors 

• Quality Team members 

• Manufacturing Team

• Responsible Sourcing Team

• Quality Control Teams / CQF

• IT

• SMT / Apex Team

Job Requirements

Education

• Graduate

• Graduate in Jewellery Manufacturing

Relevant Experience

• Jewellery Experience of minimum 7-10 yrs

Behavioural Skills

• Strategic Thinking

• Analytical skills

• Team Management

• Structured Approach

• Innovative Mind-set

• Interpersonal skills

• Communication skills (written and verbal)

Knowledge

• Knowledge on Gold & Studded Jewellery

• Knowledge on Scheduling & Project Management

• MS Office

Process Contributions 

Process Nature

Process Outcome

Performance Measure

1.    Process Audits – Vendor/ KP location

·      Jewellery process Audits to ascertain that vendor partners are following proper norms/processes

·      SQA Audits - Studded Jew vendors

·   Best quality products

·   No of New Standards Created and Demonstrated

·   No of Video Standards created

·  Data Analytical Results

·   SQA score above 80 for selected vendors

·      Less rejections at Final stage

·      Improved Strength

·      Building Quality at Source 

·      Zero returns new collections bulk

Incorporate NPIM feedback during bulk delivery

·      Smooth Bulk production

·      On time market launch

·      Proto to Bulk FTA

·      Zero Quality returns after Bulk launch

2.    Resource Planning & alignment to Vendor/KP Quality Production 

·      Day to Day planning of QC team for Vendor/KP locations.

·      Quality Alignment of Vendor/KP production.

·      Maintaining Attendance/leave records for off role Quality team.

·   Timely dispatch of Quality products to Btqs

·   Proper monitoring of offline employees & timely

·   SLA adherence (proposed)

·      Process audit at vendor locations for establishing process assurance.

·      Product quality assurance at vendor locations through product audits

·      To initiate and focus on the quality at source (QC=QA) & elimination of obvious defects at QA & QC gate

·      Project deployment.

3.    Report Generation for maintaining Inspector & Vendor ratings 

·      Maintaining Inspector ratings

·      Maintaining vendor ratings 

·      Useful for Inspector performance

·      Useful for Vendor performance

4.    WBQ for Studded Jewellery

·      Benchmark study and arrive attributes for Gold Jewellery

·      Conduct DOE and Trails for Proof of concept

·      Creating standards and Guideline

·      Making samples with WBQ attributes

·      Conduct awareness and Training to Vendor CAD teams and Production teams on WBQ

·      Product validation and scoring on WBQ attributes 

·      Deployment of WBQ attribute in Studded Jewellery