Application Support

2 weeks ago


Bengaluru Chennai Pune, India Hexaware Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Domain Experience

Insurance (good-to-have)

Job Duties / Responsibilities

-Good written and Verbal communication

-Exposure to IT applications

-Build sound understanding of the supported application estate.

-Resolve Support Tickets strictly in a timely manner.

-Willing to work in 24*7 shift

-Incident Management

-Service Request Fulfillment

-Monitor Application Performance & Batch Jobs

-Keep documentation current and prepare SOPs for routine tasks

-Collaborate with internal & external teams to provide end-to-end resolution across Application issues

Skills (Good-to-have)

-Familiarity of commonly used Software Products in Insurance domain


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